Jet Maintenance Manager

Port City Air, an independent FBO located at KPSM, Portsmouth, New Hampshire is looking for a manager to oversee and guide the day-to-day operations and expansion/growth of its FAA Part 145 Class III Certificated Repair Station (CSR) Jet Department. The Jet Manager works under the administrative direction of the Director of Maintenance, with minimal supervision. 

Responsible for business operations and driving continuous improvement efforts to grow the business unit. Complete focus on safety, quality, productivity, efficiency, and profitability of departmental and organizational operations for a business through the provision of effective methods and strategies.  This position is responsible for supervision of aircraft maintenance, ground support operations and associated hanger area facilities, shops and allied equipment.  Also responsible for security and protection of aircraft.  As the Jet Manager, you possess a well-informed, innate and timely knowledge of the Market. You will play the key role in general aviation communicating between our clients and the company and will be responsible for identifying and building effective networks with existing and potential clients. Complete understanding of pricing and profitability for the achievement of customer satisfaction, revenue generation, and long-term account goals in line with company vision and values.

Key Responsibilities:

As the Manager of Corporate Jet Maintenance Operations, you will play a pivotal role in driving the Company's growth by effectively managing and promoting our strategic agenda. Your responsibilities will include:

• Strategic Leadership:
• • Develop and communicate the company's goals and mission to the Jet Maintenance Department Team, fostering alignment with overall organizational objectives.
  • Drive the achievement of the company's growth plan agenda through strategic planning and effective execution.
• Financial Management:
• • Set and manage the annual Jet Maintenance Department P&L Budget, conducting regular audits and holding routine budget/actual review meetings.
  • Analyze budget/actual results, recommend corrective actions, and provide P&L feedback and updates to the Director of Maintenance.
• Operational Oversight:
• • Run daily meetings to assess maintenance job workload and manpower needs, allocating tasks according to capacities and daily workload.
• Quality Control and Compliance:
• • Oversee the Jet Maintenance Department's Quality Control (QC) guidelines, ensuring adherence to performance benchmarks.
  • Review aircraft maintenance operations work-in-process for QC compliance and billing accuracy before invoicing.
• Facility and Staff Management:
• • Ensure the maintenance facility and operations comply with industry-standard Repair Station Manual specifications.
  • Identify staffing qualifications and hiring needs, assisting on the production floor as necessary.
• Human Resources and Training:
• • Develop and implement ongoing Human Resources Guidelines and Policies for the Jet Maintenance Department.
  • Identify training needs, define plans, control implementation, verify completion, validate certifications, and monitor technician performance.
• External Relations:
• • Audit third-party maintenance providers as necessary.
  • Attend aircraft maintenance industry events to stay current on industry developments, trends, and best practices.

Skills and Abilities:

• Minimum of five years of experience in aircraft maintenance with one or more years in a supervisory/management role.
• High degree of computer literacy including experience with MS Office Suite.
• A thorough understanding of P&L reporting preparation, analysis, and implications.
• Extensive experience in maintaining and working with business jets and business jet Part 135 and Part 91 operators and management companies such as NetJets, FlexJet, FlyExclusive, EJM, JAFS, and their respective maintenance controls.
• Prior experience with Part 121 operations and their respective maintenance controls.
• Thorough understanding of FARs and the ability to work directly and in close collaboration with the FAA.
• Experience with Corridor maintenance tracking and billing software.
• Management competence and responsibility for work orders, billing, and cost control.
• Exceptional organizational skills and attention to detail regarding maintenance procedures and operations, regulatory requirements, and safety regulations.
• Experience with aircraft maintenance tracking software suites such as CAMP/Cescom, Traxxall, and ATP.
• Ability to assist with mechanical duties on the maintenance production floor.
• Ability to lift and carry 50 lbs.
• Advanced knowledge of and direct hands-on experience with industry-standard aviation maintenance manuals, tools, and associated equipment.
• Strong interpersonal skills and a high degree of personability.
• The ability to work with diverse personalities and instil a culture of inclusiveness and teamwork.
• The ability to work directly with aircraft owner customers or their representatives (strong sales skills).

• Proven ability to attract, supervise, train, and motivate employees.
• Collaborative, respectful style of communication and leadership, yet able to influence agenda.
• Strong coaching and mentoring skills.
• Flexible, strategic team player with uncompromising integrity, ethical standards, and technical skills.
• Highly organized and possesses a strong attention to detail.
• Ability to establish credibility and be decisive; make decisions that recognize and support the organization's preferences and priorities.
• Participative management style; advocates team concept.
• Exceptional emotional intelligence skills to build, cultivate, and facilitate strong working relationships.
• Mindset for continuous improvement accompanied by problem sensitivity and critical thinking skills.
• Clear communicator can articulate a vision and direction, particularly in situations with significant change. 
• One who can make decisions, exercise judgment, and interface effectively with all levels of staff, clients, and vendors.
• Mind-set for continuous improvement accompanied by problem sensitivity and critical thinking skills.
• One with strong communication skills, both oral and written.
• A highly energetic self-starter, self-motivating leader who requires little to no supervision and who can operate successfully in a fast-paced culture.
• One who possesses an owner’s mentality with a steadfast commitment to the success of the company.
• Entrepreneurial spirit with a strong work ethic and a “roll-up-your-sleeves” mentality.
• A “quick study” who can balance the demands of developing and implementing short-term and long-term programs to maximize value.

Minimum Requirements:

• High School Diploma or equivalent required
• 5-10 years of experience in general aviation maintenance is desired
• Basic leadership skills
• FAA Airframe and Power Plant Certification. FAA Inspection Authorization Certification desired
• Fluent verbal and written English skills are required
• Proficient in the use of computers as well as MS Office products
• Must be a team player who will contribute ideas and solutions
• Strong communication skills
• Candidates must be able to pass a pre-employment drug test and background check.
• Standard Aviation Tool Kit required
• Criminal Background Check & Compliant to FAA Drug and Alcohol screening checks are mandatory

Benefits for Full-Time employees:

• 8 paid holidays
• Anthem medical (includes vision)
• HSA
• 401k after 90 days of employment; up to 3% company match
• $15,000 company paid life insurance 
• Company paid short-term disability coverage
• 80 hours paid vacation, accrued weekly at 1.53 hours per week
• Up to 56 hours of sick time. One (1) hour of sick time to be accrued every thirty (30) hours worked

Port City Air, and its subsidiaries, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other characteristics protected by local, state, or federal laws, rules, or regulations. For more information visit https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf.

Salary : $15,000