What are the responsibilities and job description for the Intern, Gate Operations position at Port Houston?
Port Houston is a cornerstone of the region’s growth and has people who deliver exceptional results. We have created a work environment that attracts talented, driven people ready to continue our long tradition of excellence. We hold ourselves accountable to reach and exceed our goals and to continually improve everything we do. These are the core pillars, shared by the employees that make up Port Houston. They are what brings us together. They are the foundation of everything we do. How we meet our commitments and fulfill expectations will define our success.
Summer Internships
Houston, TX
This internship is designed to be both educational and practical. In this position, the intern will learn how to take skills he/she may have acquired in school related to his or her particular areas of interest and apply them in a professional setting. He/she will gain a better understanding of their roles in a global business setting and be better prepared to work in the future. When you take the first step with the Port Houston, you’ve taken the first step in the right direction in your new career path. Get READY!
Position Summary
Responsible for learning all areas of gate operations at Bayport and Barbour’s Cut, Logistics Coordinators, Customer Service, Billing, Hazardous &Research. This position will work closely with the gate managers and have exposure to all aspects of the gate process and other departments within Port Houston, observing the relationship of cross-functional teams.
Responsibilities/Duties
Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job
Summer Internships
Houston, TX
This internship is designed to be both educational and practical. In this position, the intern will learn how to take skills he/she may have acquired in school related to his or her particular areas of interest and apply them in a professional setting. He/she will gain a better understanding of their roles in a global business setting and be better prepared to work in the future. When you take the first step with the Port Houston, you’ve taken the first step in the right direction in your new career path. Get READY!
Position Summary
Responsible for learning all areas of gate operations at Bayport and Barbour’s Cut, Logistics Coordinators, Customer Service, Billing, Hazardous &Research. This position will work closely with the gate managers and have exposure to all aspects of the gate process and other departments within Port Houston, observing the relationship of cross-functional teams.
Responsibilities/Duties
- Work closely with each terminal’s gate departments and assist gate operations and the customer service Team.
- Interface with truck drivers to assist with gate transactions and yard instructions.
- Statistical data collection and analysis
- Review and comprehend weekly statistical reports.
- Become familiar with terminal operating systems (TOS) and gate operating systems (GOS) including N4, XPS, and Lynx
- Exposure to cross-functional teams: Yard Planning, Vessel Operations, Safety policies and enforcement, etc.
- Attending internal and external meetings to understand business decisions.
- Act in accordance with Port Houston core values (respect, excellence, accountability, diligence, and you).
- Perform other duties as assigned.
- Students must be currently enrolled in and have already completed two semesters in an undergraduate or graduate degree program as listed below:
- 2026/2027 graduation status preferred (junior/senior level)
- May 2025 graduates are not eligible
- Current students in 2-year degree associate degree programs will be considered
- Students must either attend a Houston area college/university or have a permanent residence within a commutable distance
- Students must be in good academic standing to apply for an internship; a cumulative grade point average of at least 2.7 is preferred
- Students may not be related to any current Port of Houston Authority employee
- Students must be able to work throughout the established (11 to 12) week program dates
- Knowledge, Skills and Abilities:
- Excellent customer service and communication skills, including strong verbal and listening skills.
- Sound judgment and critical thinking skills.
- Demonstrates strong organizational and analytical skills.
- Demonstrates attention to detail.
- Ability to multi-task.
- Ability to prepare business cases and explain and/or support the recommended course of action.
- Strong verbal and written communication skills, including ability to listen to business partners and understand their expectations and requirements.
- Proficiency with Microsoft Word, Excel, PowerPoint, and Outlook.
- Willingness to learn.
- Punctuality is key.
- Flexibility to work outside of normal business hours on a limited basis to better understand the 24-hour operational cycle.
- Paid internship
- On-site only, no remote capabilities
- Duration: May 28 – August 7, 2025
Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job
