What are the responsibilities and job description for the Senior Organizational Development Analyst position at Port of San Diego?
The Port of San Diego is currently going through a class and compensation study. The job title and job duties are subject to change.
Under direction, performs a variety of highly responsible professional, technical and analytical activities in support of the San Diego Unified Port District (Port) human resource management programs, including recruitment and selection, classification, compensation, organizational development, performance management, and succession programs, personnel development including comprehensive training and development programs, employee and labor relations, employee benefits programs, performance appraisal, equal employment and diversity and policy development and administration; pre- and post-tax benefits plans in compliance with all legal and regulatory requirements; assists and educates employees on the requirements and use of their plan coverages and options; represents the Port in meetings with other agencies, insurance carriers, vendors and other organizations; and performs related duties as assigned.
DISTINGUISHING CHARACTERISTICS
A Senior People Services Analyst (Human Resources) performs the more complex, advanced journey professional work in one or more assigned functional areas of human resource management responsibility. The incumbent is expected to exercise considerable discretion in carrying out responsibilities with a significant degree of independence, exercising sound professional judgment and problem-solving skills. A Senior People Services Analyst (Human Resources) may provide lead supervision of other professional and support staff.
The Senior People Services Analyst is the advanced journey level class in the People Services Analyst series. Positions at this level are distinguished from other classes within the series by the level of responsibility assumed and the complexity of duties assigned. Employees perform the most difficult and responsible types of duties assigned to classes within this series. Employees at this level are required to be fully trained in all procedures related to assigned area of responsibility. Employees are expected to carry out responsibilities with a significant degree of independence, initiative, and creativity, exercising sound professional judgment and problem-solving skills.The duties listed below are intended only as illustrations of the various types of work that may be performed in various divisions and everyone in this class may not perform all duties. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.
1. Administers the Port’s comprehensive pre-tax and post-tax benefit programs; interprets and explains IRS code and other legal and regulatory requirements governing the use and administration of pre-tax benefit plans; administers health, life, long-term disability, Employee Assistance Program (EAP), voluntary insurance plans and retirement plans offered through a variety of carriers and providers.
2. Designs and implements the more complex and sensitive employee recruitment and selection programs; designs and conducts outreach recruitment programs to obtain qualified candidates; drafts job announcements, advertisements and other recruitment materials; designs and administers job-related selection procedures, including but not limited to resume/application reviews, evaluations of training and experience, interviews and other assessment techniques; conducts background and reference checks; ensures that all phases of recruitment and selection comply with applicable federal, state and local laws, regulations and guidelines; makes job offers to successful candidates.
3. Plans, organizes and conducts annual benefits program open enrollments and monthly new hire benefits orientation and enrollment processes; organizes and coordinates open enrollment meetings; calculates new premium schedules; distributes benefit plan descriptions, promotional materials and notices in compliance with legal and regulatory requirements; explains, interprets and counsels employees regarding employee benefit plan coverage, eligibility for benefits and claims procedures; for new hires and employee open enrollment changes, verifies employee and dependent plan eligibility and accurate completion of enrollment forms; conducts training on benefits and applicable laws.
4. Assists in the employee and labor relations processes; collects and analyzes data for use in formulating negotiations proposals and helps to develop recommendations for bargaining positions; researches and develops recommendations and strategies regarding employee relations procedures, issues and cases, such as grievances, disciplinary actions and contract application and interpretation; consults with employees and their representatives to identify and resolve employee/employer-related problems and issues; assists in the resolution of disputes through a variety of resolution vehicles; advises management and staff on interpretation and application of MOU provisions; develops or modifies employee and labor relations policies and procedures; advises managers and supervisors on positive employee relations practices; may serve as a member of the labor management committee and negotiation team.
5. Oversees and administers the Port’s disability management program; explains disability benefits and types of leaves to employees; monitors and tracks employees on FMLA, pregnancy disability leave and other types of leave; coordinates with the Port’s disability carrier and acts as liaison between carriers and employees; tracks employee limitations and works with departmental managers to accommodate employee disabilities; ensures compliance with the Port’s Return-to-Work program, including following up with employees, supervisors and departments and tracking employee status; completes employee timecards to ensure accuracy; updates and maintains associated District rules, regulations and administrative procedures.
6. Conducts desk audits and the more complex organizational and position classification studies; prepares new or modified job analysis documents and class specifications; recommends the classification of new or modified positions, classes and class series; designs and conducts special surveys and studies regarding compensation and other human resource management issues; recommends salary structure or benefit program changes based on studies and analyses.
7. May administer the Port's Americans with Disabilities Act (ADA) program, including administration and making employee accommodations; acts as liaison between the departments and employees; follows up with doctor, attorneys and others as needed; advises employees and management on policies and regulations to ensure consistent practice and legal compliance; conducts supervisor and employee training sessions; conducts trend analyses for use in training and education; conducts periodic file reviews; completes employee timecards to ensure accuracy.
8. Conducts investigations of difficult and sensitive employee complaints; prepares findings and recommendations; represents the Port in dealings with federal and state compliance agencies.
9. Conduct analysis on internal and external salary statistics. Based on the information collected, recommend, and implement an appropriate employee compensation structure. This structuring may involve configuring pay grades and evaluating new employee titles and ongoing reclassification.
10. Conducts exit interviews. Analyzes trends regarding turnover and develops and makes recommendations regarding addressing trends.
11. Oversees and administers the Port’s wellness programs. Makes recommendations to the executive team. Analyzes costs and benefit to the Port and employees; develops communication materials; coordinates with departments for scheduling.
12. Prepares contract agreements with vendors for consulting services. Develops scope of work for contract agreements and negotiates contract terms and costs with vendors; maintains project timelines and ensures contracted tasks are completed, deliverables are received and payments have been made.
13. Develops requests for proposal for benefit plans and administrators; supervises and participates in evaluation of bids; recommends and manages outside contractors involved in employee benefit administration; evaluates contractor performance to ensure contract compliance; participates in developing and negotiating agreements and other cooperative efforts on behalf of the Port with other agencies, contractors, vendors and program providers.
14. Participates in researching and drafting new and revised Rules and Regulations, policies and procedures; confers with and interprets policies, procedures and regulations to Port management, staff and the public.
15. Creates in-house management training programs (e.g. performance appraisal, equal employment opportunity, sexual harassment, employee selection, and disciplinary actions) and recommends other district training needs in office technologies, safety and others; plans and develops training and organizational development activities for district employees through an effective training needs analysis and reporting; arranges for speakers, programs and job skills workshops; develops career development guidelines, handbooks and course outline for employee growth; develops and administers employee engagement surveys to support organizational goals and objectives.
16. Presents reports and board agenda items to the Board of Port Commissioners, administrators, staff, and the public; attends local, state, regional and federal conferences, workshops, meetings, and training seminars to maintain current in areas of responsibility.
17. Participates in the evaluation of human resources information systems enhancements; provides guidance to end users on application use and operating parameters; translates user expectations into technical specifications for enhancement and customization projects; consults with other staff on business process changes; researches these changes for potential problems, including impact on other areas.
18. Stays current with knowledge related to human resources management by attending professional conferences and in-service education programs, as well as by reviewing information obtained from department memoranda, staff meetings and professional publications to attain and maintain human resources-related knowledge and skills and determine the impact of developments and change on providing service excellence.
19. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the Port.
20. Interprets and explains benefit plan requirements and procedures to employees and beneficiaries; serves as liaison with external plan administrators to resolve benefits concerns and coverage/payment problems in the best interests of the employee and the Port; assists in resolving insurance claims disputes and benefits services issues.
21. Plans, organizes, controls, integrates and evaluates the work of assigned staff; develops, implements and monitors work plans to achieve department mission, goals and performance measures; directs the development of and monitors performance against the department budget; supervises and participates in the development, implementation and evaluation of work programs, plans, processes, systems and procedures to achieve Port and department goals, objectives and performance measures consistent with the Port’s quality and customer service expectations.
22. Plans and conducts special projects and events for the department; plans and coordinates Port health fairs and blood drives and other Port events; oversees and manages the Port’s random drug testing program for DOT compliance; conducts analyses of benefit plan and cost changes and makes recommendation to management; executes approved changes to Port benefit plans; researches and analyses various benefit scenarios as requested by the executive team.
23. Administers the contract between the Port and its retirement plan administrators; attends retirement Board meetings as needed and represents the Port’s interests; ensures the contract is interpreted correctly both by payroll and the administrator; assists with investigations for the disability retirement process.
OTHER DUTIES
1. Incumbents in this classification may be assigned the following SAP duties and responsibilities: interface with other module process owners to coordinate configuration and business process changes to SAP; test and document changes to SAP; train and assist new SAP users including creating training material; translate business requirements to SAP functional requirements; troubleshoot problems within respective module and with integrated module.
2. Collects and analyzes data for use in formulating negotiations proposals.
3. Maintains confidential files and records.
4. Works with medical facilities to set up required physicals for employees.
5. Provides backup for other People Services department staff.
6. Acts for the People Services Manager in that incumbent’s absence.
7. Plans, schedules, conducts, and evaluates competency-based and regulatory training and development programs customized to meet division and department needs; designs and develops new and/or adapts instructional materials, including handouts and other materials relevant to individual work group needs; evaluates participant feedback and modifies programs and instructional materials.
8. Provides support to the Port’s labor relations program by assisting with benefit surveys and cost analyses for various benefit scenarios.
9. Provides classification, compensation, and benefit information to other organizations.
10. Performs special projects as assigned.Knowledge of:
1. Theory, principles, practices, methods and techniques of benefit program design and administration, including eligibility determination, enrollment, claims processing, benefits reporting and insurance/benefit plan record keeping.
2. Federal, state and local laws and regulations governing the administration of pre- and post-tax benefit plans and maintenance of plan/employee records.
3. Standard employee benefit plan contract and coverage provisions and requirements.
4. Business mathematics.
5. Research methods and data analysis techniques.
6. Principles and practices of sound business communication.
7. Computer systems and software used in administering employee benefit plans.
8. Advanced uses of word processing, spreadsheet and other business management software.
9. Labor relations principles and practices, including contract administration and interpretation.
10. Represent the department and the Port effectively in meetings with groups and individuals.
11. Prepare clear, concise and accurate reports, correspondence, analytical studies and other written materials.
12. Exercise tact and diplomacy in dealing with sensitive, complex and confidential personnel issues and employee situations.
13. Establish and maintain effective working relationships with managers, supervisors, union representatives, representatives of other governmental agencies, benefit plan vendors, third party administrators, program beneficiaries, applicants, complainants and others encountered in the course of the work.
14. Principles and practices of strategic planning.
15. Basic principles and practices of organizational improvement and culture change.
16. Safety policies and safe work practices applicable to the work being performed.
17. Current computer operating systems, software applications and office productivity software such as word processing, spreadsheets, calendar, presentation, and database programs.
Ability to:
1. Design and develop effective, job-related selection processes in conformance with applicable state and federal law and regulations.
2. Analyze a variety of personnel matters, define problems, and make appropriate recommendations.
3. Operate a computer using spreadsheets and other business software.
4. Analyze complex problems, benefits issues, and situations, evaluate alternatives, and make sound, appropriate, decisions and recommendations.
5. Organize, set priorities, and exercise sound independent judgment within areas of assigned responsibility.
6. Understand, interpret, explain and apply Port Personnel Rules and Regulations, policies and procedures and applicable local, state and federal legislation in a variety of circumstances and cases, complex insurance and benefit plan laws, regulations, and contract provisions, objectively.
7. Represent the department and the Port effectively in meetings with managers, supervisors, employees, union representatives and others on a variety of issues.
8. Exercise sound judgment, discretion and decision making in emergency situations, under tight deadlines and in crisis situations.
9. Implement and administer collective bargaining agreements.
10. Maintain strict confidentiality and control of information.
11. Research, collect and analyze technical data.
12. Supervise and train employees.
13. Make presentations to the Board of Port Commissioners, other agencies, employees, and the public.
14. Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices.
15. Understand, be sensitive to and respect the diverse academic, socio-economic, ethnic, religious, and cultural backgrounds, disabilities and sexual orientation of board members, administrators, staff and the community.
16. Develop and maintain an inclusive work environment that fosters diversity, respect and engagement.
17. Prepare clear, concise and accurate reports, correspondence, analytical studies and other written materials
18. Exercise tact and diplomacy in dealing with sensitive, complex and confidential personnel issues and employee situations.
19. Establish and maintain effective working relationships with managers, supervisors, union representatives, representatives of other governmental agencies, applicants, complainants and others encountered in the course of the work.
20. Organize, set priorities and exercise sound independent judgment within areas of assigned responsibility.
21. Communicate effectively orally and in writing.
MINIMUM REQUIREMENTS
Education, Training and Experience:
Any combination equivalent to experience and training that would provide the required knowledge, skills, and abilities would be qualifying. A typical way to obtain the knowledge, skills, and abilities would be:
Education:
Graduation from a four-year college or university with major coursework in public or business administration, human resource management, psychology, organizational development or a related field.
Experience:
Seven (7) years of increasingly responsible human resource management experience.
Licenses; Certificates; Special Requirements:
Certain assignments may require a valid driver's license and the ability to maintain insurability under the District's vehicle insurance program.
This position may be subject to a pre-employment background check. The Port will conduct a California Department of Justice/FBI fingerprint and criminal history check; felony convictions may be disqualifying. Misdemeanor convictions may be disqualifying depending on type, number, severity, and how recently they occurred. Criminal arrests and convictions during employment may result in termination or limitation in job duties if reasonable can be made.
PHYSICAL AND PSYCHOLOGICAL DEMANDS
The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands
While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk and stand; and lift up to 25 pounds.
Specific vision abilities required by this job include close vision and the ability to adjust focus.
Psychological Demands
While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work; work on multiple, concurrent tasks; work with frequent interruptions; work under intensive deadlines; and interact with administrators, managers, staff, the public and others encountered in the course of work, some of whom are dissatisfied, angry or abusive.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Employees work under typical office conditions, and the noise level is usually quiet. Employees may have sun exposure when visiting construction sites.
The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime.
Resolution #:
Dated:The application review process will include screening to ensure applications are complete and meet all minimum qualifications. In addition to the application, the applicant is required to complete the Supplemental Questions to further evaluate their education, training, and experience relative to the required knowledge, skills and abilities for the position. Applicants must submit answers that are as complete as possible.
As a key member of the Organizational Development and Learning team, the Senior Organizational Development Analyst will lead initiatives that strengthen individual, team, and organizational effectiveness across the Port. This role is responsible for designing and delivering development programs aligned with the Port’s mission, values, and strategic priorities.
At the Port of San Diego, we believe our people are our greatest asset—and we’re committed to investing in their growth. We are currently seeking a Senior Organizational Development Analyst to lead the design, delivery, and continuous improvement of learning and development solutions that empower our workforce and advance our mission. This is an exciting opportunity to help shape the future of public service through innovative, research-based development programs that build capacity at every level of the organization.
In this role, you will work closely with leaders and stakeholders to identify development needs, craft meaningful learning experiences, and implement tools that foster growth, accountability, and alignment. You will develop scalable programs—including workshops, dashboards, communication tools, and learning journeys—that support employee engagement and elevate leadership capability. Your efforts will help integrate the Port’s values and competencies into the entire employee lifecycle.
This position sits at the intersection of learning, culture, and strategic transformation. The ideal candidate is a proactive L&D expert with expertise in instructional design, facilitation, project management, and talent development strategy. If you’re passionate about helping people grow and thrive while driving measurable organizational impact, we’d love to hear from you.
GENERAL PURPOSEUnder direction, performs a variety of highly responsible professional, technical and analytical activities in support of the San Diego Unified Port District (Port) human resource management programs, including recruitment and selection, classification, compensation, organizational development, performance management, and succession programs, personnel development including comprehensive training and development programs, employee and labor relations, employee benefits programs, performance appraisal, equal employment and diversity and policy development and administration; pre- and post-tax benefits plans in compliance with all legal and regulatory requirements; assists and educates employees on the requirements and use of their plan coverages and options; represents the Port in meetings with other agencies, insurance carriers, vendors and other organizations; and performs related duties as assigned.
DISTINGUISHING CHARACTERISTICS
A Senior People Services Analyst (Human Resources) performs the more complex, advanced journey professional work in one or more assigned functional areas of human resource management responsibility. The incumbent is expected to exercise considerable discretion in carrying out responsibilities with a significant degree of independence, exercising sound professional judgment and problem-solving skills. A Senior People Services Analyst (Human Resources) may provide lead supervision of other professional and support staff.
The Senior People Services Analyst is the advanced journey level class in the People Services Analyst series. Positions at this level are distinguished from other classes within the series by the level of responsibility assumed and the complexity of duties assigned. Employees perform the most difficult and responsible types of duties assigned to classes within this series. Employees at this level are required to be fully trained in all procedures related to assigned area of responsibility. Employees are expected to carry out responsibilities with a significant degree of independence, initiative, and creativity, exercising sound professional judgment and problem-solving skills.The duties listed below are intended only as illustrations of the various types of work that may be performed in various divisions and everyone in this class may not perform all duties. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.
1. Administers the Port’s comprehensive pre-tax and post-tax benefit programs; interprets and explains IRS code and other legal and regulatory requirements governing the use and administration of pre-tax benefit plans; administers health, life, long-term disability, Employee Assistance Program (EAP), voluntary insurance plans and retirement plans offered through a variety of carriers and providers.
2. Designs and implements the more complex and sensitive employee recruitment and selection programs; designs and conducts outreach recruitment programs to obtain qualified candidates; drafts job announcements, advertisements and other recruitment materials; designs and administers job-related selection procedures, including but not limited to resume/application reviews, evaluations of training and experience, interviews and other assessment techniques; conducts background and reference checks; ensures that all phases of recruitment and selection comply with applicable federal, state and local laws, regulations and guidelines; makes job offers to successful candidates.
3. Plans, organizes and conducts annual benefits program open enrollments and monthly new hire benefits orientation and enrollment processes; organizes and coordinates open enrollment meetings; calculates new premium schedules; distributes benefit plan descriptions, promotional materials and notices in compliance with legal and regulatory requirements; explains, interprets and counsels employees regarding employee benefit plan coverage, eligibility for benefits and claims procedures; for new hires and employee open enrollment changes, verifies employee and dependent plan eligibility and accurate completion of enrollment forms; conducts training on benefits and applicable laws.
4. Assists in the employee and labor relations processes; collects and analyzes data for use in formulating negotiations proposals and helps to develop recommendations for bargaining positions; researches and develops recommendations and strategies regarding employee relations procedures, issues and cases, such as grievances, disciplinary actions and contract application and interpretation; consults with employees and their representatives to identify and resolve employee/employer-related problems and issues; assists in the resolution of disputes through a variety of resolution vehicles; advises management and staff on interpretation and application of MOU provisions; develops or modifies employee and labor relations policies and procedures; advises managers and supervisors on positive employee relations practices; may serve as a member of the labor management committee and negotiation team.
5. Oversees and administers the Port’s disability management program; explains disability benefits and types of leaves to employees; monitors and tracks employees on FMLA, pregnancy disability leave and other types of leave; coordinates with the Port’s disability carrier and acts as liaison between carriers and employees; tracks employee limitations and works with departmental managers to accommodate employee disabilities; ensures compliance with the Port’s Return-to-Work program, including following up with employees, supervisors and departments and tracking employee status; completes employee timecards to ensure accuracy; updates and maintains associated District rules, regulations and administrative procedures.
6. Conducts desk audits and the more complex organizational and position classification studies; prepares new or modified job analysis documents and class specifications; recommends the classification of new or modified positions, classes and class series; designs and conducts special surveys and studies regarding compensation and other human resource management issues; recommends salary structure or benefit program changes based on studies and analyses.
7. May administer the Port's Americans with Disabilities Act (ADA) program, including administration and making employee accommodations; acts as liaison between the departments and employees; follows up with doctor, attorneys and others as needed; advises employees and management on policies and regulations to ensure consistent practice and legal compliance; conducts supervisor and employee training sessions; conducts trend analyses for use in training and education; conducts periodic file reviews; completes employee timecards to ensure accuracy.
8. Conducts investigations of difficult and sensitive employee complaints; prepares findings and recommendations; represents the Port in dealings with federal and state compliance agencies.
9. Conduct analysis on internal and external salary statistics. Based on the information collected, recommend, and implement an appropriate employee compensation structure. This structuring may involve configuring pay grades and evaluating new employee titles and ongoing reclassification.
10. Conducts exit interviews. Analyzes trends regarding turnover and develops and makes recommendations regarding addressing trends.
11. Oversees and administers the Port’s wellness programs. Makes recommendations to the executive team. Analyzes costs and benefit to the Port and employees; develops communication materials; coordinates with departments for scheduling.
12. Prepares contract agreements with vendors for consulting services. Develops scope of work for contract agreements and negotiates contract terms and costs with vendors; maintains project timelines and ensures contracted tasks are completed, deliverables are received and payments have been made.
13. Develops requests for proposal for benefit plans and administrators; supervises and participates in evaluation of bids; recommends and manages outside contractors involved in employee benefit administration; evaluates contractor performance to ensure contract compliance; participates in developing and negotiating agreements and other cooperative efforts on behalf of the Port with other agencies, contractors, vendors and program providers.
14. Participates in researching and drafting new and revised Rules and Regulations, policies and procedures; confers with and interprets policies, procedures and regulations to Port management, staff and the public.
15. Creates in-house management training programs (e.g. performance appraisal, equal employment opportunity, sexual harassment, employee selection, and disciplinary actions) and recommends other district training needs in office technologies, safety and others; plans and develops training and organizational development activities for district employees through an effective training needs analysis and reporting; arranges for speakers, programs and job skills workshops; develops career development guidelines, handbooks and course outline for employee growth; develops and administers employee engagement surveys to support organizational goals and objectives.
16. Presents reports and board agenda items to the Board of Port Commissioners, administrators, staff, and the public; attends local, state, regional and federal conferences, workshops, meetings, and training seminars to maintain current in areas of responsibility.
17. Participates in the evaluation of human resources information systems enhancements; provides guidance to end users on application use and operating parameters; translates user expectations into technical specifications for enhancement and customization projects; consults with other staff on business process changes; researches these changes for potential problems, including impact on other areas.
18. Stays current with knowledge related to human resources management by attending professional conferences and in-service education programs, as well as by reviewing information obtained from department memoranda, staff meetings and professional publications to attain and maintain human resources-related knowledge and skills and determine the impact of developments and change on providing service excellence.
19. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the Port.
20. Interprets and explains benefit plan requirements and procedures to employees and beneficiaries; serves as liaison with external plan administrators to resolve benefits concerns and coverage/payment problems in the best interests of the employee and the Port; assists in resolving insurance claims disputes and benefits services issues.
21. Plans, organizes, controls, integrates and evaluates the work of assigned staff; develops, implements and monitors work plans to achieve department mission, goals and performance measures; directs the development of and monitors performance against the department budget; supervises and participates in the development, implementation and evaluation of work programs, plans, processes, systems and procedures to achieve Port and department goals, objectives and performance measures consistent with the Port’s quality and customer service expectations.
22. Plans and conducts special projects and events for the department; plans and coordinates Port health fairs and blood drives and other Port events; oversees and manages the Port’s random drug testing program for DOT compliance; conducts analyses of benefit plan and cost changes and makes recommendation to management; executes approved changes to Port benefit plans; researches and analyses various benefit scenarios as requested by the executive team.
23. Administers the contract between the Port and its retirement plan administrators; attends retirement Board meetings as needed and represents the Port’s interests; ensures the contract is interpreted correctly both by payroll and the administrator; assists with investigations for the disability retirement process.
OTHER DUTIES
1. Incumbents in this classification may be assigned the following SAP duties and responsibilities: interface with other module process owners to coordinate configuration and business process changes to SAP; test and document changes to SAP; train and assist new SAP users including creating training material; translate business requirements to SAP functional requirements; troubleshoot problems within respective module and with integrated module.
2. Collects and analyzes data for use in formulating negotiations proposals.
3. Maintains confidential files and records.
4. Works with medical facilities to set up required physicals for employees.
5. Provides backup for other People Services department staff.
6. Acts for the People Services Manager in that incumbent’s absence.
7. Plans, schedules, conducts, and evaluates competency-based and regulatory training and development programs customized to meet division and department needs; designs and develops new and/or adapts instructional materials, including handouts and other materials relevant to individual work group needs; evaluates participant feedback and modifies programs and instructional materials.
8. Provides support to the Port’s labor relations program by assisting with benefit surveys and cost analyses for various benefit scenarios.
9. Provides classification, compensation, and benefit information to other organizations.
10. Performs special projects as assigned.Knowledge of:
1. Theory, principles, practices, methods and techniques of benefit program design and administration, including eligibility determination, enrollment, claims processing, benefits reporting and insurance/benefit plan record keeping.
2. Federal, state and local laws and regulations governing the administration of pre- and post-tax benefit plans and maintenance of plan/employee records.
3. Standard employee benefit plan contract and coverage provisions and requirements.
4. Business mathematics.
5. Research methods and data analysis techniques.
6. Principles and practices of sound business communication.
7. Computer systems and software used in administering employee benefit plans.
8. Advanced uses of word processing, spreadsheet and other business management software.
9. Labor relations principles and practices, including contract administration and interpretation.
10. Represent the department and the Port effectively in meetings with groups and individuals.
11. Prepare clear, concise and accurate reports, correspondence, analytical studies and other written materials.
12. Exercise tact and diplomacy in dealing with sensitive, complex and confidential personnel issues and employee situations.
13. Establish and maintain effective working relationships with managers, supervisors, union representatives, representatives of other governmental agencies, benefit plan vendors, third party administrators, program beneficiaries, applicants, complainants and others encountered in the course of the work.
14. Principles and practices of strategic planning.
15. Basic principles and practices of organizational improvement and culture change.
16. Safety policies and safe work practices applicable to the work being performed.
17. Current computer operating systems, software applications and office productivity software such as word processing, spreadsheets, calendar, presentation, and database programs.
Ability to:
1. Design and develop effective, job-related selection processes in conformance with applicable state and federal law and regulations.
2. Analyze a variety of personnel matters, define problems, and make appropriate recommendations.
3. Operate a computer using spreadsheets and other business software.
4. Analyze complex problems, benefits issues, and situations, evaluate alternatives, and make sound, appropriate, decisions and recommendations.
5. Organize, set priorities, and exercise sound independent judgment within areas of assigned responsibility.
6. Understand, interpret, explain and apply Port Personnel Rules and Regulations, policies and procedures and applicable local, state and federal legislation in a variety of circumstances and cases, complex insurance and benefit plan laws, regulations, and contract provisions, objectively.
7. Represent the department and the Port effectively in meetings with managers, supervisors, employees, union representatives and others on a variety of issues.
8. Exercise sound judgment, discretion and decision making in emergency situations, under tight deadlines and in crisis situations.
9. Implement and administer collective bargaining agreements.
10. Maintain strict confidentiality and control of information.
11. Research, collect and analyze technical data.
12. Supervise and train employees.
13. Make presentations to the Board of Port Commissioners, other agencies, employees, and the public.
14. Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices.
15. Understand, be sensitive to and respect the diverse academic, socio-economic, ethnic, religious, and cultural backgrounds, disabilities and sexual orientation of board members, administrators, staff and the community.
16. Develop and maintain an inclusive work environment that fosters diversity, respect and engagement.
17. Prepare clear, concise and accurate reports, correspondence, analytical studies and other written materials
18. Exercise tact and diplomacy in dealing with sensitive, complex and confidential personnel issues and employee situations.
19. Establish and maintain effective working relationships with managers, supervisors, union representatives, representatives of other governmental agencies, applicants, complainants and others encountered in the course of the work.
20. Organize, set priorities and exercise sound independent judgment within areas of assigned responsibility.
21. Communicate effectively orally and in writing.
MINIMUM REQUIREMENTS
Education, Training and Experience:
Any combination equivalent to experience and training that would provide the required knowledge, skills, and abilities would be qualifying. A typical way to obtain the knowledge, skills, and abilities would be:
Education:
Graduation from a four-year college or university with major coursework in public or business administration, human resource management, psychology, organizational development or a related field.
Experience:
Seven (7) years of increasingly responsible human resource management experience.
Licenses; Certificates; Special Requirements:
Certain assignments may require a valid driver's license and the ability to maintain insurability under the District's vehicle insurance program.
This position may be subject to a pre-employment background check. The Port will conduct a California Department of Justice/FBI fingerprint and criminal history check; felony convictions may be disqualifying. Misdemeanor convictions may be disqualifying depending on type, number, severity, and how recently they occurred. Criminal arrests and convictions during employment may result in termination or limitation in job duties if reasonable can be made.
PHYSICAL AND PSYCHOLOGICAL DEMANDS
The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands
While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk and stand; and lift up to 25 pounds.
Specific vision abilities required by this job include close vision and the ability to adjust focus.
Psychological Demands
While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work; work on multiple, concurrent tasks; work with frequent interruptions; work under intensive deadlines; and interact with administrators, managers, staff, the public and others encountered in the course of work, some of whom are dissatisfied, angry or abusive.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Employees work under typical office conditions, and the noise level is usually quiet. Employees may have sun exposure when visiting construction sites.
The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime.
Resolution #:
Dated:The application review process will include screening to ensure applications are complete and meet all minimum qualifications. In addition to the application, the applicant is required to complete the Supplemental Questions to further evaluate their education, training, and experience relative to the required knowledge, skills and abilities for the position. Applicants must submit answers that are as complete as possible.
Only qualified applicants who pass the minimum qualifications review, will be invited to the assessment process which may be administered by a written examination, panel interview, or any combination of qualifications appraisal determined by the Department of People Services to be appropriate. The Department of People Services will make reasonable accommodation in the examination process for disabled applicants. If you have an accommodation request, please indicate such on your application.
Depending upon the number of applicants meeting the minimum qualifications, applicants may be scheduled for one or more of the assessments listed below. Passing score is 70% out of 100% on each assessment section.
THE INITIAL ASSESSMENT (30%) AND APPRAISAL PANEL (70%) ARE TENTATIVELY SCHEDULED FOR THURSDAY, JUNE 5, 2025.
To move forward in the application process, you must complete an online application through our website https://www.governmentjobs.com/careers/portofsd Please attach a copy of your unofficial transcripts (indicating when degree was awarded) to your application or your application may be considered incomplete. Resumes may be uploaded but cannot be used in place of a completed application.
Placement on Eligible List:The Department of People Services may limit the number of qualified applicants eligible to participate in the assessment process. Candidates who are successful in all phases of the assessment process will be placed on an eligible list. The eligible list established by this recruitment will be active for a minimum of ninety (90) days or up to one (1) year, unless otherwise determined by the Director pursuant to Rule 8, Section 4.
EQUAL EMPLOYMENT OPPORTUNITY
The District firmly believes in, and is committed to, the principles and practices of equal employment opportunity and nondiscrimination. It is the policy of the District to recruit, hire, train, and promote persons in all job classifications without regard to age (40 and above), ancestry, color, disability (mental or physical), gender (including identity, appearance, or behavior, whether or not that identity, appearance, or behavior is different from that traditionally associated with the person's sex at birth), marital status, medical condition, military status, national origin, pregnancy, race, religion, sexual orientation, genetic information, or veteran status.
Salary : $101,221 - $150,657
