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Organizational Development Analyst

Port of San Diego
Port of San Diego Salary
San Diego, CA Full Time
POSTED ON 4/15/2025
AVAILABLE BEFORE 5/14/2025

The Port of San Diego is currently going through a class and compensation study. The job title and job duties are subject to change.

The Organizational Development Analyst plays a key role in advancing a culture of continuous learning and high performance at the Port of San Diego. This position leads the design, delivery, and administration of learning and development (L&D) programs that support employee growth, engagement, leadership development, and organizational effectiveness.

As a subject matter expert in Learning and Development, the Analyst partners closely with the Organizational Development Manager to implement initiatives aligned with the Port’s strategic goals and workforce priorities. Areas of focus include staff development, onboarding, performance management, leadership development, compliance training, and organizational change efforts. This position is part of the Organizational Development team within the Human Resources Department. 

This position is responsible for designing, delivering, and evaluating learning experiences for Port employees at all levels—including instructor-led (in-person and virtual), and hybrid workshops and classes. The incumbent will facilitate dynamic learning sessions for audiences ranging from 10 to 200 participants. This position will develop staff development programs and interactive L&D materials, curricula, toolkits, and exercises tailored to adult learning principles. This individual will partner with internal stakeholders and subject matter experts to build high-impact learning solutions that address skill gaps and business needs. This position supports a variety of training needs including staff development, onboarding, technical skills, human-centered competencies, leadership competencies, and career development.

GENERAL PURPOSE:
Under direction, performs complex and responsible human resources (people services) analytical and professional work in the administration of personnel functions including recruitment, examination, classification, compensation, organizational development, performance management, and succession programs, personnel development including comprehensive training and development programs, disability compliance, and/or benefits administration, discipline, and equal employment opportunity, performs a variety of labor relations duties; performs related duties as required.

DISTINGUISHING CHARACTERISTICS:
People Services Analyst - 
This is the full journey level class in the Human Resources Analyst series (People Services Analyst series). Employees within this class are distinguished from the Human Resources Analyst (People Services Analyst) by the performance of the full range of duties as assigned. Employees at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit.  

Senior People Services Analyst - 
The Senior People Services Analyst is the advanced journey level class in the Human Resources Analyst series (People Services Analyst series). Positions at this level are distinguished from other classes within the series by the level of responsibility assumed and the complexity of duties assigned. Employees perform the most difficult and responsible types of duties assigned to classes within this series. Employees at this level are required to be fully trained in all procedures related to assigned area of responsibility. Employees are expected to carry out responsibilities with a significant degree of independence, initiative and creativity, exercising sound professional judgment and problem-solving skills.The duties listed below are intended only as illustrations of the various types of work that may be performed in various divisions. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.

1.    Performs human resources (people services) activities; depending on the assigned department area, organizes, and evaluates the work of sections in broad people services department such as recruitment and selection, classification and salary administration, disability compliance discipline and advocacy, labor relations, staff development and training, human resources information systems, and employee relations; works to ensure the operations and people services are effectively integrated with the service needs of the department and operations of other divisions and/or departments. 

2.    Plans, coordinates, and conducts large and/or highly sensitive personnel/people services assignments or difficult projects; initiates and supervises a variety of people services projects, studies and program reviews to evaluate and improve people services programs, policies, rules and regulations; reviews draft reports, findings and recommendations for approval by the Director of People Services or their designee. 

3.    Conducts analysis of employee leave programs in accordance with state and federal laws, district policies, personnel rules, and bargaining agreements; participates in the interactive discussion process districtwide and ensures compliance with disability leave laws; facilitates interactive discussion meetings on complex issues such as temporary modified duty assignments and placement on the reinstatement list; provides technical assistance and advice to department heads, managers and employees on leave programs, the interactive discussion process, the Americans with Disability Act (ADA) and other pertinent laws; works with the Risk Management on issues involving workers' compensation and return-to-work. 

4.    Conducts classification studies, screens study requests from operating divisions/departments, provides results of studies to the Director of People Services for approval, and transmits classification decisions to supervisors and employees; reviews job descriptions; obtains background, occupational, and job information; interviews employees and recommends allocation or reallocation of positions to appropriate classification; performs review of positions, classifications, and organizational relationships through desk audits, interviews, or review of other relevant information; analyzes and makes recommendations on staffing levels and organizational relationships. 

5.    Plans and conducts recruitment activities; analyzes staffing requirements and applicant sources; develops publicity and advertising campaigns; administers a centralized assessment program, including assessment bulletin preparation, application processing, development and administration of assessment components and preparation of eligible lists in accordance with personnel rules and people services department policies and procedures; oversees and participates in the organization of oral qualification appraisal panels, written, performance, bilingual, and physical agility assessments; liaisons with other departments, public employment services, schools, and other agencies in matters of recruitment and selection. 

6.    Maintains employee records, position control and verifies processing of all departmental personnel transactions, including new employee intake, employee transfer and reassignment, and vacation, sick leave, family leave, overtime, leave of absence reinstatements, restorations, lay-offs, and other similar personnel actions; analyzes employee turnover and separation statistics and administers a program of exit interviews for resigning, terminating or transferring employees and interviews employees as necessary. 

7.    Assists in developing negotiation strategies; completes and analyzes data used in contract negotiations and costs out proposals; assists with compliance of the agreements; works to resolve issues involving employee relations or contractual interpretations or disputes; conducts surveys and gathers information related to collective bargaining and participates in developing the district’s position on matters within the scope of bargaining/representation; participates in the preparation of materials needed for negotiations; may serve as a member of the negotiating team; assists in the grievance process including arbitration; works with general counsel to respond to claims of unfair labor practices. 

8.    Creates in-house management training programs (e.g. performance appraisal, equal employment opportunity, sexual harassment, employee selection, and disciplinary actions) and recommends other district training needs in office technologies, safety and others; plans and develops training and organizational development activities for district employees through an effective training needs analysis and reporting; arranges for speakers, programs and job skills workshops; develops career development guidelines, handbooks and course outline for employee growth; develops and administers employee engagement surveys to support organizational goals and objectives.   

9.    Presents reports and board agenda items to the Board of Commissioners, administrators, staff, and the public; attends local, state, regional and federal conferences, workshops, meetings and training seminars to maintain current in areas of responsibility. 

10.    Participates in the evaluation of human resources information systems enhancements; provides guidance to end users on application use and operating parameters; translates user expectations into technical specifications for enhancement and customization projects; consults with other county Information Technology staff on business process changes; researches these changes for potential problems, including impact on other areas.

11.    Stays current with knowledge related to human resources management by attending professional conferences and in-service education programs, as well as by reviewing information obtained from department memoranda, staff meetings and professional publications to attain and maintain human resources-related knowledge and skills and determine the impact of developments and change on providing service excellence.  
 
12.    Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the district.  

OTHER DUTIES:
1. May represent the department on task forces, committees, or projects; represents the people services department to the public, community organizations, and other government agencies; performs a variety of community outreach activities. 
2. May be assigned disaster service worker responsibilities as directed. 
3. Performs related duties and responsibilities as assigned.Knowledge of: 
1.    Principles, theories, processes and practices of public human resources administration, including labor relations/negotiations, employee relations/discipline, and leave management. 
2.    Principles, practices and techniques of human resources management, including recruitment, testing and selection, job analysis and classification, performance planning/appraisal, compensation plan administration, training and development and equal employment opportunity. 
3.    Principles of human resources administration, organization, and management. 
4.    Federal, State, and local laws, codes, and regulations relating to recruitment, selection, classification, employee relations, and equal employment opportunity to ensure legal and policy compliance and consistency in district services and programs. 
5.    Administrative procedures and practices for processing complaints and grievances up to and including arbitration. 
6.    Administrative procedures and practices for processing complaints and grievances up to and including arbitration. 
7.    Methods and techniques involved in conducting analytical studies of administrative and management practices, methods, and procedures. 
8.    Research, data collection and analysis, and methods of report preparation and presentation. 
9.    Principles and practices of customer service. 
10.   Mathematical and statistical principles and practices. 
11.    Basic functions of the collective bargaining process. 
12.   Principles and practices of sound business communication including proper English usage, grammar, spelling and punctuation. 
13.    Principles and practices of strategic planning. 
14.    Basic principles and practices of organizational improvement and culture change. 
15.    Safety policies and safe work practices applicable to the work being performed. 
16.    Current computer operating systems, software applications and office productivity software such as word processing, spreadsheets, calendar, presentation, and database programs. 
17.    Standard office practices and procedures, and the operations of standard office equipment. 

Skill to: 
1.    Make effective oral presentations to a variety of audiences with differing levels of knowledge regarding a variety of procedures. 
2.    Use sound judgment and make appropriate decisions in stressful situations and analyze and adapt to new situations quickly. 
3.    Plan and organize work to meet established timelines and department schedules. 
4.    Perform mathematical calculations. 
5.    Exercise tact, diplomacy and confidentiality in dealing with sensitive and complex issues and situations. 
6.    Rapidly learn and acquire skills in areas and technologies not previously assigned. 
7.    Accurately type at a sufficient speed to maintain workflow. 
8.    Utilize word processing, spreadsheets, email, online calendaring, presentation software, industry specific programs, and data entry/retrieval from database programs. 
9.    Operate modern office equipment including computer equipment and software applications. 
10.    Operate a motor vehicle safely. 

Ability to: 
1.    Design and develop effective, job-related selection processes in conformance with applicable state and federal law and regulations. 
2.    Analyze a variety of personnel matters, define problems and make appropriate recommendations. 
3.    Operate a computer using spreadsheets and other business software. 
4.    Analyze complex problems, benefits issues, and situations, evaluate alternatives and make sound, appropriate decisions and recommendations.  
5.    Organize, set priorities and exercise sound independent judgment within areas of assigned responsibility. 
6.    Understand, interpret, explain and apply Port Personnel Rules and Regulations, policies and procedures and applicable local, state and federal legislation in a variety of circumstances and cases, complex insurance and benefit plan laws, regulations, and contract provisions, objectively. 
7.    Represent the department and the Port effectively in meetings with managers, supervisors, employees, union representatives and others on a variety of issues. 
8.     Exercise sound judgment, discretion and decision making in emergency situations, under tight deadlines and in crisis situations. 
9.     Implement and administer collective bargaining agreements. 
10.    Maintain strict confidentiality and control of information. 
11.    Research, collect and analyze technical data. 
12.    Supervise and train employees. 
13.    Make presentations to the Board of Commissioners, other agencies, employees, and the public. 
14.    Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices. 
15.    Understand, be sensitive to and respect the diverse academic, socio-economic, ethnic, religious, and cultural backgrounds, disabilities and sexual orientation of board members, administrators, staff and the community. 
16.    Develop and maintain an inclusive work environment that fosters diversity, respect and engagement. 
17.    Prepare clear, concise and accurate reports, correspondence, analytical studies and other written materials 
18.    Exercise tact and diplomacy in dealing with sensitive, complex and confidential personnel issues and employee situations. 
19.    Establish and maintain effective working relationships with managers, supervisors, union representatives, representatives of other governmental agencies, applicants, complainants and others encountered in the course of the work. 
20.    Organize, set priorities and exercise sound independent judgment within areas of assigned responsibility. 
21.    Communicate effectively orally and in writing. 

MINIMUM REQUIREMENTS 
Education, Training and Experience:

Any combination equivalent to experience and training that would provide the required knowledge, skills, and abilities would be qualifying. A typical way to obtain the knowledge, skills, and abilities would be: 

Education:
Graduation from a four-year college or university with major coursework in public or business administration, human resource management, psychology, organizational development or a related field.

Experience:
Five (5) years of increasingly responsible human resource management experience.

Licenses; Certificates; Special Requirements: 
Certain assignments may require a valid driver's license and the ability to maintain insurability under the District's vehicle insurance program.
      
Special Conditions:
Positions in this classification may be required to pass additional background checks to access Harbor Police and Maritime facilities.

The application review process will include screening to ensure applications are complete and meet all minimum qualifications.  In addition to the application, the applicant is required to complete the Supplemental Questions to further evaluate their education, training, and experience relative to the required knowledge, skills and abilities for the position. Applicants must submit answers that are as complete as possible.

Only qualified applicants who pass the minimum qualifications review, will be invited to the assessment process which may be administered by a written examination, panel interview, or any combination of qualifications appraisal determined by the Department of People Services to be appropriate. The Department of People Services will make reasonable accommodation in the examination process for disabled applicants. If you have an accommodation request, please indicate such on your application.

Depending upon the number of applicants meeting the minimum qualifications, applicants may be scheduled for one or more of the assessments listed below. Passing score is 70% out of 100% on each assessment section.  

THE INITIAL ASSESSMENT (50%) AND APPRAISAL PANEL (50%) ARE TENTATIVELY SCHEDULED FOR FRIDAY, MAY 30, 2025.

To move forward in the application process, you must complete an online application through our website https://www.governmentjobs.com/careers/portofsd Please attach a copy of your unofficial transcripts (indicating when degree was awarded) to your application or your application may be considered incomplete. Resumes may be uploaded but cannot be used in place of a completed application.  

Placement on Eligible List: 

The Department of People Services may limit the number of qualified applicants eligible to participate in the assessment process. Candidates who are successful in all phases of the assessment process will be placed on an eligible list. The eligible list established by this recruitment will be active for a minimum of ninety (90) days or up to one (1) year, unless otherwise determined by the Director pursuant to Rule 8, Section 4.

EQUAL EMPLOYMENT OPPORTUNITY

The District firmly believes in, and is committed to, the principles and practices of equal employment opportunity and nondiscrimination. It is the policy of the District to recruit, hire, train, and promote persons in all job classifications without regard to age (40 and above), ancestry, color, disability (mental or physical), gender (including identity, appearance, or behavior, whether or not that identity, appearance, or behavior is different from that traditionally associated with the person's sex at birth), marital status, medical condition, military status, national origin, pregnancy, race, religion, sexual orientation, genetic information, or veteran status.

Physical and Psychological Demands:

The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Physical Demands:

While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk and stand; and lift up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. 

Psychological Demands:

While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work; work on multiple, concurrent tasks; work with frequent interruptions; work under intensive deadlines; and interact with administrators, managers, staff, the public and others encountered in the course of work, some of whom are dissatisfied, angry or abusive. 

WORK ENVIRONMENT: 

The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Employees work under typical office conditions, and the noise level is usually quiet. 

The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime.  

Resolution #:  

Dated:  March 2023

Salary : $72,169 - $107,416

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