What are the responsibilities and job description for the Student Engagement Specialist position at Portage Learning?
Description
Job Title: Student Engagement Specialist
Date: 1/29/2025
Reports to: Student Engagement Coordinator
Department: Student Affairs
Status: Non-Exempt
General Summary
The mission of Portage Learning is to transform lives and communities by providing learning opportunities for all who aspire to thrive. We do this not only through superior online instruction, but with a deep commitment to expanding access to education. We believe service is the thread that binds our community and our team together. To that end, we choose to …
Key Responsibilities (Essential Functions)
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function(s).
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, projectors, filing cabinets and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This is a full-time position. Days and hours of work are typically Monday to Friday, 9:00 a.m. to 5:00 p.m. Must be able to work from the office located in Chippewa Township, PA and conduct a minimum of 80% of work hours in the office.
Travel
This job may require occasional travel. Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.
Other Duties Disclaimer
This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational goals.
Job Title: Student Engagement Specialist
Date: 1/29/2025
Reports to: Student Engagement Coordinator
Department: Student Affairs
Status: Non-Exempt
General Summary
The mission of Portage Learning is to transform lives and communities by providing learning opportunities for all who aspire to thrive. We do this not only through superior online instruction, but with a deep commitment to expanding access to education. We believe service is the thread that binds our community and our team together. To that end, we choose to …
- Believe the best in our employees
- Invest in our people
- Collaborate with humility, respect, and appreciation
- Cultivate curiosity and encourage creativity.
Key Responsibilities (Essential Functions)
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function(s).
- Engagement with prospective students to promote enrollment at Portage Learning.
- Support the management of the student enrollment process and follow-up individually as needed.
- Maintain up-to-date student contact information.
- Perform other related duties as assigned.
- Excellent working knowledge of field of work.
- Excellent communication (written, verbal, listening and public speaking) skills.
- Must be service oriented with a focus on helping others.
- Resolving conflicts and negotiating with others.
- Ability to multi-task, set priorities and achieve desired goals.
- Ability to use Microsoft Office Suite and ability to learn software/new programs quickly.
- An Associate or Bachelor’s degree is required.
- Demonstrated knowledge of processes and procedures commonly used in higher education; these include transfer of credit, financial aid, and program application/acceptance processes.
- A minimum of 2 years’ experience in a school or an institution of higher education, or related field is preferred but not required.
- Current and/or ability to obtain the following clearances: Child Abuse, State Police, FBI Fingerprinting, and Mandated Reporter for Child Abuse.
- Demonstrated agreement with and vision for the stated mission, philosophy, values, and goals of Portage Learning.
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, projectors, filing cabinets and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Regularly required to sit; talk and hear, use hands to type, file, handle or feel. The employee is frequently required to reach with hands and arms. Occasionally required to stand; walk and stoop, kneel, crouch or crawl. Visual acuity to use a keyboard, prepare and analyze data and figures; transcribing, viewing a computer terminal; extensive reading.
- May require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk, lift, carry and move light to medium weight. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and learn technical information.
- Light lifting is required. Exerting up to 50 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force to constantly move objects.
This is a full-time position. Days and hours of work are typically Monday to Friday, 9:00 a.m. to 5:00 p.m. Must be able to work from the office located in Chippewa Township, PA and conduct a minimum of 80% of work hours in the office.
Travel
This job may require occasional travel. Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.
Other Duties Disclaimer
This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational goals.
