What are the responsibilities and job description for the Sales Development Representative (SDR) position at Porter?
Who We Are:
We're revolutionizing the tattoo industry, and we’re looking for talented people to help us do it. Today, most tattoo studios rely on old-school booking and business management methods. Porter centralizes all of their bookings and provides an all-in-one comprehensive and easy-to-use software designed specifically and only for tattoo artists and shops. Along with customer intake and calendar management, Porter is also a payments (with a POS terminal), CRM, marketing, payroll, etc, tool.
What You'll Do:
As a Sales Development Representative at Porter, you will be responsible for achieving sales targets primarily through outbound sales. You’ll communicate with prospects through various forums, including outbound calls, emails, SMS, and other forms of social media. Your primary objective will be setting up product demos & follow-up meetings with clients. You'll understand client needs, offer recommend actions, and act as a trusted advisor and partner to our clients, maintaining a highly consultative approach. Given that you’ll be communicating directly with tattoo artists & studio owners every day, you are ideally passionate about tattoos and perhaps have even dealt with the frustrations of trying to book one yourself.
Responsibilities:
- Outreach to new prospects to initiate the sales process and build excitement around the product and the brand
- Drives sales volume via outbound cold calls, lead generation and converting inbound leads
- 50 cold calls per day
- Initiate sales activity via phone, text, and email - including outbound & inbound calls, demo meetings, and various forms of email communication
- Consult with prospective clients by addressing their questions and needs to identify the proper Porter solution
- Set up meetings between (prospective) customers and sales executives
- Establish business relationships with prospective customers to generate new business
- Utilize Hubspot and Apollo to manage day-to-day activities
- Demonstrate focused daily activity around calls and email metrics, and consistently achieve monthly and quarterly quota goals
- Identify advantages and key differentiators compared to competitors within our market
- Keep abreast of all product updates, including software and application updates and releases, new partner offerings, market conditions, and competitor activities, i.e. updates to competitor software or new competitors in our core verticals
- Participate in trade shows and conventions as required
What We're Looking For:
- 1-3 years of sales development experience with a preference for candidates who have successfully sold to SMB's or within the beauty / self-care space
- Excellent verbal and written communication skills
- Technical aptitude with a strong understanding of SaaS
- Organizational and time-management skills
- Passionate about tattoos, with exposure to the tattoo industry either as an artist or customer
- Comfort in a fast-paced, dynamic startup environment
Benefits:
- Flexible working hours and a remote-first policy
- Flexible PTO
- Paid parental leave
- Comprehensive health, vision, and dental insurance
- Work-from-home stipend
