What are the responsibilities and job description for the Tour Guide position at Portland Explorer?
Job Summary
We are seeking an enthusiastic and knowledgeable Tour Guide to lead engaging and informative tours for our visitors. The ideal candidate will possess a passion for sharing local history, culture, and attractions while providing exceptional customer service. As a Tour Guide, you will play a crucial role in enhancing the visitor experience through your ability to communicate effectively and educate diverse audiences.
Responsibilities
- Conduct guided tours for individuals and groups, showcasing key attractions and points of interest.
- Provide informative commentary that educates guests about the history, culture, and significance of the sites visited.
- Engage with visitors in a friendly and approachable manner, ensuring a positive experience throughout the tour.
- Manage time effectively to adhere to scheduled tour times while allowing for questions and interactions.
- Handle any customer inquiries or concerns with professionalism and courtesy.
- Maintain knowledge of current events, local attractions, and historical facts to enhance tour content.
- Ensure the safety and well-being of all participants during tours by following established protocols.
- Adapt tours based on the interests and needs of diverse groups, including multilingual guests.
Requirements
- Proven experience in a customer service role; previous experience as a tour guide is preferred but not mandatory.
- Strong public speaking skills with the ability to engage audiences of varying sizes.
- Excellent communication skills in English; proficiency in additional languages (bilingual or multilingual) is highly desirable.
- Demonstrated leadership abilities to manage group dynamics effectively.
- Strong time management skills to ensure tours run smoothly and on schedule.
- A passion for educating others about local history, culture, and attractions.
- Ability to work flexible hours, including weekends or holidays as needed.
Join us in creating memorable experiences for our visitors while sharing your love for our community!
Job Type: Seasonal
Pay: From $18.00 per hour
Expected hours: 4 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- Day shift
- Evening shift
- Every weekend
- Monday to Friday
- Morning shift
- On call
Supplemental Pay:
- Overtime pay
- Tips
Ability to Commute:
- Portland, ME 04101 (Required)
Work Location: In person
Salary : $18