Operations Manager III

Essential Duties:

• Assumes a lead role in managing the company's Safety program.
• Ensures all labor and staff comply with accident prevention / safety and workers' compensation programs and procedures.
• Leads safety committees and is proficient in managing safety audits.
• Reviews safety trends for area and incorporates corrective measures and provides training sessions as needed.
• Develops short range business plans designed to achieve company goals and objectives while operating within approved fiscal budget.
• Identifies areas of cost reduction, leads and supports operational excellence initiatives.
• Effectively manages the work activities of the Foreman, Labor and other personnel; ensuring performance expectations and customer needs are met.
• Determines the amount of labor needed for each day and ensures labor is order appropriately for your assigned area.
• Makes decisions affecting overtime cost and general expenditures and ensures they are made in the best interest of our company and customers.
• Determines additional staffing / labor needs and contacts appropriate representative in advance, ensuring cost-effective staffing and availability.
• Ensures payroll accuracy and makes appropriate changes as needed.
• Develops, reviews and approves efficient operational plans for all areas.
• Works closely with M&R/Terminal Departments to ensure the appropriate equipment allocation meets operational demands.
• Demonstrates and maintains positive relations with Labor and ensures that the Collective Bargaining Agreements are understood and adhered to.
• Demonstrates the process for reviewing and evaluating the performance of employees under his/her supervision, and imposing corrective action/discipline when circumstances warrant.
• Advises Site Leadership such as Operations Manager/General Manager of labor matters and assist in adjudicating all complaints filed including grievances.
• Participates in regular training and feed-back to labor and management staff.
• Communicates areas of accountability and performance expectations to labor and management staff.
• Develops, communicates, maintains and improves operating and administrative procedures (consistent with area procedures and objectives) designed to provide required information and facilitate internal practices.
• Ensures certifications and required training and clearance is current for you and your staff.
• Ensures that all company policies, procedures and controls are followed and that required reports are completed accurately, submitted on time to appropriate staff, customers and other designated personnel, and that appropriate staff and labor have a full understanding of these procedures.
• Trains, mentors and develops Interns, and Entry Level Superintendents.
• Requires the ability to work a flexible schedule of hours, days, nights, weekends and holidays as needed

Physical Working Attributes:

• Climb up and down a ladder on a vessel multiple times within a shift
• Work in changing hot and cold climates based on weather conditions
• Work in an environment that may be hazardous to persons unable to see and hear fast moving equipment
• Lift, push, and or pull up to 50lbs

Minimum Qualifications:

• BS/BA degree in Marine Administration, Transportation, Operations Management, Engineering, Business Management OR 4 years experience working in a management role
• Valid US Driver's License
• Requires the ability to obtain a TWIC Card issued by the Department of Homeland Security
• Experience in Terminal Operations or closely related field a plus
• Experience with computerized operating systems
• Knowledge of safety and accident prevention codes and regulations
• Knowledge and understanding of cargo stowage and stability strongly desired

Preferred Qualifications:

• Prior Superintendent experience
• Demonstrated leadership managing union contracts and union labor
• Knowledge and understanding of cargo stowage and stability
• Knowledge of and commitment to safety and accident prevention, safety codes and regulations, and related industry governmental regulations
• Thorough knowledge or principles of terminal operations and cargo stowage