Job Description
Job Description
Location : Multi-site
Supervisory Responsibilities : No
Job Summary : The Regional Sales Manager - West will maintain and expand relationships with clients while driving sales within the Company. They will will manage a portfolio of existing clients, identify new sales opportunities, and ensure client satisfaction to foster long-term relationships. This role serves customers by identifying needs, finding solutions, and meeting customer expectations throughout the Western region of the United States.
Duties / Responsibilities
- Client Relationship Management
Build and maintain strong, long-term relationships with clients, understanding their needs and business objectives.
Service existing accounts, obtain orders, and establish new accounts by planning and organizing a daily work schedule to call on existing or potential sales accounts.Cultivate a customer-oriented focus and act as an advocate for consultative customer relationships.Develop strategic account plans to ensure clients are satisfied with the products and services provided and to anticipate future needs.Tailor content of sales presentations by studying the type of customer and technical need. Serve as technical filtration consultant to the customer.Negotiate contracts and agreements to maximize profit while maintaining client satisfaction.Sales GrowthWork alongside Business Development Managers to identify, design, develop and implement market-driven strategies to achieve revenue goals and the company’s mission.
Identify opportunities for upselling and cross-selling products to existing clients and work on acquiring new clients to expand the Company’s market share.Sales Target AchievementMeet or exceed sales targets and quotas to drive revenue growth.
Prepare regular reports on account status, sales forecasts, and track key account metrics.Keep management informed by submitting activity and results reports, as required.Problem ResolutionLiaise between the client and the Application Engineer to resolve any issues to ensure that all client concerns are addressed promptly and effectively.
Resolve customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.Recommend changes in products, service, and policy by evaluating results, customer feedback, and competitive developments.Market ResearchStay informed about industry trends, market conditions, and competitors to identify new sales opportunities.
Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.Other related duties as assigned.Qualifications / Training Required
Bachelor’s degree in engineering or related fieldApplication sales and filtration product experience : relevant markets of particular interest include Aerospace, Chemical Process, Nuclear, Porous Materials, Microelectronics and Life Sciences5 years of experience in sales, account or territory sales management, or a related role in manufacturing environment, with a proven track record of meeting or exceeding sales targets.Strong communication and interpersonal skillsAbility to build and maintain relationships with clientsExcellent negotiation and problem-solving skillsProficiency in CRM software, Microsoft Office Suite, and other related programs (i.e. SYSPRO)Strong organizational and time management abilitiesCandidate will possess a high level of emotional intelligence, problem-solving and decision-making skillsCandidate should display a high level of enthusiasm, motivation, ambition and have a real passion for their workCandidate will maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societiesTravel Requirements : Up to 60 % travel required; preferred candidates will live in the territory of representation, near a major US airport. No relocation assistance.
Disclaimer : This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
