Systems Monitoring Specialist (Remote)

Job Description

Job Description

The Systems Monitoring Specialist is responsible for monitoring and investigating the performance of PV systems, identifying non-reporting and underperforming systems, and ensuring timely issue resolution. This role involves utilizing Salesforce and monitoring platforms to generate and analyze reports, collaborating across departments, and working closely with vendors and project managers to streamline processes. The ideal candidate will demonstrate strong problem-solving skills, effective communication, and the ability to adapt to a dynamic work environment.

Essential Job Functions

• Monitor and investigate non-reporting and underperforming PV systems, generating cases when necessary.
• Utilize Salesforce and monitoring platforms to generate, analyze, and report on system performance data.
• Collaborate with internal teams and external partners to investigate and resolve known production issues.
• Validate the resolution of production issues through detailed monitoring checks.
• Work closely with vendors and project managers to streamline processes, improving overall efficiency and effectiveness.
• Other duties as assigned by leadership

Competencies

Education / Experience

Physical Demands

The physical requirements outlined are essential for performing the core duties of this role.

EEO Statement

PosiGen is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, protected veteran status or any other factor protected by applicable federal, state, or local laws. Individuals who require reasonable accommodations under the Americans with Disabilities Act in order to participate in the search process should notify the Office of Human Resources.

Base Salary

20—$22 USD

Salary : $20 - $22