What are the responsibilities and job description for the Logistics Coordinator position at Posillico Civil, Inc.?
Posillico is Building for Generations.
Posillico is a multi-disciplined and diversified construction company. Along with our Civil /foundation group, Posillico’s business units include Wastewater Division, Environmental Division, Utilities Division, Drilling Division, Paving Division, Posillico Consulting LLC, Posillico Developmental LLC, and Posillico Materials, LLC. These companies give Posillico the unequalled, leveraged experience required to complete complex structural and geotechnical projects successfully in the Tri-State area.
Posillico empowers a “people first, think safety” culture throughout our organization. This “people first” culture has helped to promote and maintain an excellent record of accomplishment. Posillico has an exceptional safety program coupled with proactive employees throughout its management and union staff. We offer all employees an excellent opportunity to be part of our developing business at Posillico, as we set the standards for excellence in the construction industry with our integrated solutions.
Our company mission is to complete all our projects safely, on time, on target and on budget while having a positive impact in the community.
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The position is responsible for receiving orders from customers and outside sales reps, overseeing, and coordinating the transportation and distribution of goods, and ensuring efficient and timely delivery to customers. The Logistics Coordinator will build and maintain relationships with potential and existing customers to understand their needs and preferences and provide exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction. This role requires strong communication skills, the ability to multitask, and a proactive approach to problem-solving.
RESPONSIBILITIES
Posillico Civil, Inc. is committed to maintaining a working environment that promotes teamwork and diversity and that is free of any and all forms of unlawful discrimination and harassment. Accordingly, all of its employment-related activities will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, matriculation, political affiliation, genetic information, or other legally protected personal characteristic.
Posillico Civil, Inc. together with its parent, subsidiaries, affiliates, partners and joint ventures (collectively “Posillico”) do not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Posillico or an employee of Posillico, by mail, electronically, or otherwise will be considered property of Posillico. Posillico will not pay a fee for any placement resulting from the receipt of an unsolicited resume. Posillico will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. As a condition for payment, an Agency shall have an agreement signed by an authorized Posillico representative. Verbal or written communications from any employee of Posillico shall not be considered binding obligations. All resumes whether unsolicited or solicited shall be the property of Posillico.
Posillico is a multi-disciplined and diversified construction company. Along with our Civil /foundation group, Posillico’s business units include Wastewater Division, Environmental Division, Utilities Division, Drilling Division, Paving Division, Posillico Consulting LLC, Posillico Developmental LLC, and Posillico Materials, LLC. These companies give Posillico the unequalled, leveraged experience required to complete complex structural and geotechnical projects successfully in the Tri-State area.
Posillico empowers a “people first, think safety” culture throughout our organization. This “people first” culture has helped to promote and maintain an excellent record of accomplishment. Posillico has an exceptional safety program coupled with proactive employees throughout its management and union staff. We offer all employees an excellent opportunity to be part of our developing business at Posillico, as we set the standards for excellence in the construction industry with our integrated solutions.
Our company mission is to complete all our projects safely, on time, on target and on budget while having a positive impact in the community.
Follow us at… Facebook Instagram LinkedIn
The position is responsible for receiving orders from customers and outside sales reps, overseeing, and coordinating the transportation and distribution of goods, and ensuring efficient and timely delivery to customers. The Logistics Coordinator will build and maintain relationships with potential and existing customers to understand their needs and preferences and provide exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction. This role requires strong communication skills, the ability to multitask, and a proactive approach to problem-solving.
RESPONSIBILITIES
- Coordinate and schedule transportation of goods, including shipments by truck, air, sea, and rail.
- Liaise with carriers, freight forwarders, and other logistics partners to ensure smooth operations.
- Track shipments and monitor delivery status, updating internal stakeholders and customers as needed.
- Ensure compliance with all transportation regulations and company policies. Resolve any transportation or logistics issues that arise promptly.
- Communicate effectively with internal teams to coordinate logistics activities, including outside sales, purchasing, and customer service.
- Analyze transportation data and identify opportunities for cost savings and efficiency improvements.
- Prepare and maintain documentation related to shipments, such as bills of lading and customs forms. As needed, provide support for special projects and initiatives.
- Participate in sales meetings, training sessions, and other professional development activities to enhance sales skills and product knowledge.
- Responsible for efficient and accurate order placement, order confirmation via phone, email or EDI and timely communication regarding order changes to the customer.
- Verifies all shipping, billing, pricing, and purchase order information.
- Enters special instructions related to orders, customer requests/code maintenance, and notes.
- Update customer files with quoted pricing, new items, address changes, delivery instructions, etc.
- Communicate and provide necessary support to sales staff while in the field.
- Regularly communicates with internal and external customers on various issues.
- Operates as a team member on all data entry and order intake, supporting other Customer Service Representatives as necessary.
- Audits customer purchase orders for pricing, quantity, terms of sale, requested ETA (if applicable), carrier, special shipping instructions, and double-checking other's orders.
- Documents and resolves customer complaints.
- Process customer product returns in a timely manner and in accordance with prescribed and documented procedures.
- Responsible for Compliance, Regulations, and Policy Alignment across daily functions ensuring that the service provided to our customers meets Safety, Quality and Regulatory expectations, along with any other relevant company policies and procedures.
- Bachelors degree in Industrial Distribution, Business, or related field strongly preferred.
- 2 years of experience in Customer Service or similar discipline.
- Chemical Distribution or Manufacturing experience is a plus.
- Knowledge of transportation regulations and industry best practices is also a plus.
- Proficiency in Microsoft Office Suite and experience with ERP/CRM systems, and logistics software are preferred.
- Strong organizational and time management skills, with the ability to prioritize tasks effectively.
- Excellent communication and interpersonal skills, with the ability to interact with individuals at all levels of the organization.
- Excellent written/oral communication skills.
- Willingness to work overtime, have on-call hours, or work after hours.
Posillico Civil, Inc. is committed to maintaining a working environment that promotes teamwork and diversity and that is free of any and all forms of unlawful discrimination and harassment. Accordingly, all of its employment-related activities will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, matriculation, political affiliation, genetic information, or other legally protected personal characteristic.
Posillico Civil, Inc. together with its parent, subsidiaries, affiliates, partners and joint ventures (collectively “Posillico”) do not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Posillico or an employee of Posillico, by mail, electronically, or otherwise will be considered property of Posillico. Posillico will not pay a fee for any placement resulting from the receipt of an unsolicited resume. Posillico will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. As a condition for payment, an Agency shall have an agreement signed by an authorized Posillico representative. Verbal or written communications from any employee of Posillico shall not be considered binding obligations. All resumes whether unsolicited or solicited shall be the property of Posillico.
