Front Desk Associate

Potency is looking multiple Front Desk Associates to join our team.

Job Summary

As a Front Desk Associate at Potency, this entry level position is ideal for anyone with a superb attention to detail, great interpersonal skills and someone who is looking to move up in the company and take on additional duties over time.

The position will be customer facing in a retail setting and as such is focused on sales and customer service. Your primary responsibility will be to compliantly and efficiently check in customers to our location. Verifying ID's is a core component of this and ensuring every ID is valid and every customer is of legal age is of the utmost importance.

The majority of your shift will be spent in the intake booth, interacting with customers, seated behind a computer, checking ID's, auditing our menu and completing any other tasks assigned by management to fill downtime. This may include cleaning, shoveling, responding to customer inquiries, answering the phone or anything else deemed reasonable.

We are currently looking to bring on 2-3 additional staff members in this role, for the right person, with the right skillset there is a very good chance to take on additional responsibilities over time.

We ask that you are reliable, great with people, have your own reliable transportation and are comfortable with all the aforementioned job duties.

We do our best to ensure consistent schedules whenever possible, but this is a dynamic retail setting and as such things can change based on the needs of the business at a given time.

At Potency we strive to promote from within whenever possible, we are a growing company and with that there is always opportunity to learn, grow and move up for the right candidate.

Job Duties & Responsibilities

• Verify Customers are of legal age to enter the building through use of manual and technology assisted ID reviews.
• Perform menu audits during downtime.
• Complete cleaning and basic store maintenance tasks in downtime.

Other Requirements

• Ensure self and uniform clothing are clean and professional
• Extended time sitting, walking, bending, and reaching is possible
• Ability to lift and carry up to 20 pounds for a distance of 50 feet
• Must pass stringent state background check requirements
• Minimum of 21 years of age required by law
• Possess valid driver’s license or state ID card
• Ability to reliably work both nights and weekends.

Qualifications

Education: High School or equivalent

Work Experience:

Retail Associate & Cashier: 1 year preferred

Customer Service: 1 year preferred

Job Type: Full-time and Part-time

Pay: $16.00-$17.00

Potency is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees based on race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.

Potency is dedicated to creating an equal opportunity workplace and encourages women, minorities, persons with disabilities, and individuals with past drug convictions to apply.

Schedule

• Day shift
• Night shift
• Weekends

Work Location: Pittsfield, MA

Job Types: Full-time, Part-time

Pay: $16.00 - $17.00 per hour

Schedule:

• 10 hour shift
• 4 hour shift
• 8 hour shift
• Every weekend
• Monday to Friday
• Weekends only

Work Location: In person

Salary : $16 - $17