What are the responsibilities and job description for the Front Desk Associate position at The Yankee, Trademark Collection by Wyndham?
Do you love people?
Do you like to stay organized?
Do you want to make somebody's day every day?
If your answer is YES! Then we are looking for you to join our Team! The Yankee Inn in Lenox, Massachusetts is currently looking for a friendly and detail oriented Front Desk Associate.
This individual will be responsible for the following tasks:
- Accurately completes reservations taken by phone, online travel agents, or our website
- Confirms and processes guests' arrivals and departures
- Handles credit and cash payments properly
- Provides excellent customer service to all guests
- Exceeds guests' expectations by communicating special requests and providing services they might require
- Communicates with our housekeeping and maintenance departments on the status of guest rooms
- Maintains a clean and neat front desk area
- Completes any special projects and other responsibilities as assigned.
Requirements for employment include (but are not limited to) the ability to multi-task; the ability to work under deadlines in a fast-paced environment; excellent communications skills; a flexible schedule that allows for the sharing of night and weekend work assignments; and experience with, or the willingness to learn sophisticated computer systems.
Job Types: Full-time, Part-time
Pay: $16.00 - $18.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Referral program
Schedule:
- 8 hour shift
Work Location: In person
Salary : $16 - $18
