What are the responsibilities and job description for the Medical & Insurance Professional – Personal Injury position at Poulin | Willey | Anastopoulo?
Description
We’re not your typical personal injury law firm. We are Poulin | Willey | Anastopoulo — formerly known as the Anastopoulo Law Firm (yep, the “Don’t Scream, Call Akim” folks!).
We believe in showing up for people when they need it most — and doing it with compassion, hustle, and heart. If you’re organized, love connecting dots, and want to be part of a fast-moving team that helps real people through real problems, keep reading.
About The Role
As a Medical & Insurance Professional, you’ll play a key role in the early stages of our clients’ legal journey. You’ll help gather the information that forms the foundation of a case — setting up insurance claims, organizing medical records, retrieving collision reports, and communicating with providers, insurers, and clients.
In short: you’ll help make sure the right info gets to the right place at the right time — and that nothing (and no one) falls through the cracks.
What You’ll Be Doing
If this sounds like a role where you’d thrive, we want to hear from you. Apply now and let’s talk!
Requirements
We’re not your typical personal injury law firm. We are Poulin | Willey | Anastopoulo — formerly known as the Anastopoulo Law Firm (yep, the “Don’t Scream, Call Akim” folks!).
We believe in showing up for people when they need it most — and doing it with compassion, hustle, and heart. If you’re organized, love connecting dots, and want to be part of a fast-moving team that helps real people through real problems, keep reading.
About The Role
As a Medical & Insurance Professional, you’ll play a key role in the early stages of our clients’ legal journey. You’ll help gather the information that forms the foundation of a case — setting up insurance claims, organizing medical records, retrieving collision reports, and communicating with providers, insurers, and clients.
In short: you’ll help make sure the right info gets to the right place at the right time — and that nothing (and no one) falls through the cracks.
What You’ll Be Doing
- Setting up and managing insurance claims for all involved parties
- Reviewing medical call notes and organizing treatment documentation
- Requesting and verifying police/collision reports
- Drafting letters of representation, preservation, and other early-stage correspondence
- Communicating with medical providers, insurance adjusters, and clients
- Keeping case files updated and well-documented in our internal system
- You have experience in insurance claims, medical admin, or legal support work
- You’re ridiculously organized and love a good checklist
- You know how to follow up without being annoying — and how to handle tough conversations with empathy
- You’re comfortable working with case management software and digital tools
- You’re dependable, detail-oriented, and calm under pressure
- Real Growth – We’re a fast-growing firm, which means there’s room for you to grow with us
- People-First Culture – We care about our clients and each other, and we back that up with action
- Mission-Driven Work – What you do here matters. We fight for people who need a voice.
If this sounds like a role where you’d thrive, we want to hear from you. Apply now and let’s talk!
Requirements
- Experience in insurance claims, medical administration, or legal support is preferred
- Strong organizational skills and attention to detail — you thrive on keeping things in order
- Excellent communication skills, both written and verbal
- Comfort navigating conversations with clients, medical providers, and insurance reps
- Familiarity with digital tools and case management systems (we’ll train you on ours!)
- Ability to manage multiple tasks and deadlines in a fast-paced environment
- High level of professionalism, discretion, and empathy — especially when clients are going through tough situations
- High school diploma or equivalent required; further education in a related field is a plus
