Director of IT Operations

Director of IT Operations

Job Status: Full-time, year-round salary exempt position. This position will have the flexibility to work in a hybrid capacity with the requirement to be located at Powder HQ in Eden, UT

Powder is a year-round resort and real estate development project nestled throughout 12,000 acres in the Wasatch Mountains of Northern Utah. We are striving to be the premier place of being and doing, a destination that fuses outdoor recreation with a cultural and hospitality program that connects visitors with a deeper sense of self and purpose. Our core values come to life in a unique and natural setting of unparalleled beauty.

Reporting to the Chief People & Technology Officer, the Director of Technology plays a key leadership role in overseeing and advancing the technological strategy and operations of the organization. This position requires a seasoned professional with a strong background in technology management, strategic planning, and team leadership, to include a combination of technical expertise, strategic thinking, and effective communication skills. The Director of Technology will collaborate with various departments to align technology solutions with organizational goals and drive innovation, being a key partner to business leaders across resort, club and corporate operations

Responsibilities:

Technology Strategy:

• Develop and execute a comprehensive technology strategy aligned with the organization's business objectives.
• Identify and evaluate emerging technologies and trends to ensure the company remains at the forefront of innovation.
• Collaborate with executive leadership to define technology-related goals and priorities.

Leadership and Team Management:

• Provide strong leadership to the technology team, fostering a culture of innovation, collaboration, and continuous improvement.
• Recruit, mentor, and manage a high-performing team of technology professionals.
• Establish key performance indicators (KPIs) for projects and regularly assess and report on project performance. Use data-driven insights to make informed decisions and drive continuous improvement.

Applications:

• Oversee the entire lifecycle of IT applications, from conception to retirement. This includes planning, development, testing, deployment, and ongoing maintenance.
• Manage relationships with third-party application vendors. Evaluate and select new applications when needed, ensuring that they align with organizational goals and integrate seamlessly with existing systems.
• Continuously assess and optimize the performance of existing applications. Identify opportunities for enhancements and coordinate with the development team to implement improvements.
• Collaborate with the IT support team to ensure effective end-user support for applications. Develop and implement training programs to enhance user proficiency and maximize the value of applications.

Collaboration and Communication:

• Collaborate with other departments to understand their technology needs and ensure that technology solutions support business processes.
• Communicate effectively with non-technical stakeholders, translating technical concepts into understandable terms.
• Collaborate with business leaders to align projects with organizational goals. Develop and communicate a clear project strategy, including scope, timeline, and resource requirements.

Cloud Strategy:

• Develop and implement a comprehensive cloud strategy aligned with business objectives. Assess the feasibility and benefits of migrating existing systems to the cloud and guide the organization in adopting cloud technologies.
• Monitor and optimize cloud infrastructure costs. Develop and implement cost-effective strategies, considering factors such as resource utilization, scalability, and reserved capacity.
• Oversee the integration of cloud services with existing on-premises systems. Ensure interoperability and data consistency across hybrid environments.

Qualifications:

• Bachelor's or Master's degree in Information Technology, Computer Science, or a related field.
• 15 years of tech leadership experience preferred
• Strong strategic thinking and problem-solving skills.
• Excellent communication and interpersonal skills.
• Demonstrated ability to lead and inspire a team.
• In-depth knowledge of technology trends and best practices.
• Project management experience, with a track record of successful project delivery.
• Familiarity with relevant regulations and compliance standards.

Team Member Benefits & Perks:

• Healthy Benefits Plan- Medical/Dental/Vision/Life Insurance
• Company provided Short Term Disability and Life Insurance
• Company matching 401K
• Generous PTO package
• Winter and Summer Season Pass for self and up to three dependents Buddy Vouchers
• Mileage Reimbursement (usage of personal vehicle for qualified work)
• Monthly Cell Phone Reimbursement (amount depends on eligibility)
• Mountain Discounts