What are the responsibilities and job description for the Employee Experience Manager position at Powder Mountain Resort?
Description
Powder is a year-round resort and real estate development project nestled throughout 12,000 acres in the Wasatch Mountains of Northern Utah. We are striving to be the premier place of being and doing, a destination that fuses outdoor recreation with a cultural and hospitality program that connects visitors with a deeper sense of self and purpose. Our core values come to life in a unique and natural setting of unparalleled beauty.
We’re looking for Big-Hearted Champions Who Pick Up the Trash. If you’re a passionate, caring team player who strives for excellence—and always tries to do the right thing, even when no one is watching—you’ll fit right in at Powder.
We Are:
Big Hearted - Passion, Caring & Warm, Joyful, Generous
Champions - Team - Not Family, Intolerant of Mediocrity, Tenacious, Seeks Feedback
Who Pick Up the Trash - Does What is Best for Powder and Our Guests, Resourceful, Selfless
Our Commitment to Equality:
Together we are one team, not an "us vs. them" mentality. We are focused on being a progressive employer with pay equity, inclusion, while building diverse teams.
Appearance Guidelines:
Well-groomed facial hair, tasteful visible tattoos, and minimal facial piercings are acceptable.
Perks of Joining Our Big-Hearted Champions:
- Health, Vision, Dental Benefits
- 401K Plan and company match
- Employee Assistance Program
- Generous Paid Time Off
- Company provided Life Insurance & Short-Term Disability
- Seasonal Ski & Summer Passes for self, self & dependents Buddy Vouchers
- Life Style Spending Account
- Education Assistance
- UTA Ski Bus Pass and Employee Shuttle Service
- Powder Mountain Retail/Rental Discount and On-Mountain F&B Discounts
- Powder Mountain Snowsports School Discounted Lessons
- Access to Expertvoice.com, Outdoorly.com, Outdoor Prolink and partner discounts.
- Powder Mountain on-snow uniform for specific roles.
- Free On-site Gourmet Employee Lunches
- Flexible and Hybrid Workplace Environment
- New Modern Office with Indoor/Outdoor Meeting Spaces
Requirements
The Employee Experience Manager at Powder Mountain is responsible for fostering a positive and engaging workplace culture by overseeing employee experience, internal communications, and workplace management. This role designs and implements programs that enhance employee satisfaction, drives effective communication across all levels of the organization, and ensures the physical and digital work environments support productivity and collaboration. Reporting to the Director of Total Rewards, the Employee Experience Manager plays a key role in shaping the employee journey, strengthening company culture, and improving operational efficiency.
Job Responsibilities:
- Supports company operations by creating and maintaining workspace systems that are efficient.
- Internal pulse surveys and interviews to establish workplace SOP’s, measuring results against standards, identifying trends, and making necessary adjustments.
- Design and implement workplace maps and plans, moves, adds, and changes to enhance the employee experience
- Develop and prepare annual budget for the workplace and employee experience, analyze variances, and implement corrective measures to meet our financial goals
- Manages the workplace emergency plan for on and off mountain
- Support and execute company recognition program and events
- Lead employee change and communications initiatives
- Assist with employee events including onboarding, end of season party, and employee appreciation events
- Work with our Health and Safety Manager to ensure and implement workplace safety standards
- Lead employee engagement and well-being initiatives to support a healthy work-life balance
- Vendor management
- Collaborate with IT on tech solutions that enhance the employee experience to facilitate communication across the mountain
Requirements
Qualifications / Skills:
- Employee engagement
- Space planning & design
- Great communications skills
- Budget management
- Problem solving abilities
- Vendor management
- Project management skills
Education, Experience, and Licensing Requirements:
- High school diploma, GED, or equivalent
- At least 4 years experience in a Workplace Manager, Office Manager, Employee Experience Manager or Hospitality Management role
- Proficient with Google software
- Technical proficiency with multiple software platforms that improve office space utilization
- Strong time-management and people skills, high degree of flexibility, and excellent multitasking ability
- Nutrition amenity sourcing & Office Supply management
- Event planning experience for employees
- Data analysis to inform decisions on employee initiatives
- Ability to maintain confidentiality of company information
