What are the responsibilities and job description for the Employee Experience Manager position at Powder?

Job Description

Description :

Powder is a year-round resort and real estate development project nestled throughout 12,000 acres in the Wasatch Mountains of Northern Utah. We are striving to be the premier place of being and doing, a destination that fuses outdoor recreation with a cultural and hospitality program that connects visitors with a deeper sense of self and purpose. Our core values come to life in a unique and natural setting of unparalleled beauty.

We’re looking for Big-Hearted Champions Who Pick Up the Trash. If you’re a passionate, caring team player who strives for excellence—and always tries to do the right thing, even when no one is watching—you’ll fit right in at Powder.

We Are :

Big Hearted - Passion, Caring & Warm, Joyful, Generous

Champions - Team - Not Family, Intolerant of Mediocrity, Tenacious, Seeks Feedback

Who Pick Up the Trash - Does What is Best for Powder and Our Guests, Resourceful, Selfless

Our Commitment to Equality :

Together we are one team, not an "us vs. them" mentality. We are focused on being a progressive employer with pay equity, inclusion, while building diverse teams.

Appearance Guidelines :

Well-groomed facial hair, tasteful visible tattoos, and minimal facial piercings are acceptable.

Perks of Joining Our Big-Hearted Champions :

Health, Vision, Dental Benefits
401K Plan and company match
Employee Assistance Program
Generous Paid Time Off
Company provided Life Insurance & Short-Term Disability
Seasonal Ski & Summer Passes for self, self & dependents Buddy Vouchers
Life Style Spending Account
Education Assistance
UTA Ski Bus Pass and Employee Shuttle Service
Powder Mountain Retail / Rental Discount and On-Mountain F&B Discounts
Powder Mountain Snowsports School Discounted Lessons
Access to Expertvoice.com, Outdoorly.com, Outdoor Prolink and partner discounts.
Powder Mountain on-snow uniform for specific roles.
Free On-site Gourmet Employee Lunches
Flexible and Hybrid Workplace Environment
New Modern Office with Indoor / Outdoor Meeting Spaces

Requirements :

The Employee Experience Manager at Powder Mountain is responsible for fostering a positive and engaging workplace culture by overseeing employee experience, internal communications, and workplace management. This role designs and implements programs that enhance employee satisfaction, drives effective communication across all levels of the organization, and ensures the physical and digital work environments support productivity and collaboration. Reporting to the Director of Total Rewards, the Employee Experience Manager plays a key role in shaping the employee journey, strengthening company culture, and improving operational efficiency.

Job Responsibilities :

Supports company operations by creating and maintaining workspace systems that are efficient.

Internal pulse surveys and interviews to establish workplace SOP’s, measuring results against standards, identifying trends, and making necessary adjustments.

Design and implement workplace maps and plans, moves, adds, and changes to enhance the employee experience

Develop and prepare annual budget for the workplace and employee experience, analyze variances, and implement corrective measures to meet our financial goals

Manages the workplace emergency plan for on and off mountain

Support and execute company recognition program and events

Lead employee change and communications initiatives

Assist with employee events including onboarding, end of season party, and employee appreciation events

Work with our Health and Safety Manager to ensure and implement workplace safety standards

Lead employee engagement and well-being initiatives to support a healthy work-life balance

Vendor management

Collaborate with IT on tech solutions that enhance the employee experience to facilitate communication across the mountain

Requirements

Qualifications / Skills :

Employee engagement

Space planning & design

Great communications skills

Budget management

Problem solving abilities

Vendor management

Project management skills

Education, Experience, and Licensing Requirements :

High school diploma, GED, or equivalent

At least 4 years experience in a Workplace Manager, Office Manager, Employee Experience Manager or Hospitality Management role

Proficient with Google software

Technical proficiency with multiple software platforms that improve office space utilization

Strong time-management and people skills, high degree of flexibility, and excellent multitasking ability

Nutrition amenity sourcing & Office Supply management

Event planning experience for employees

Data analysis to inform decisions on employee initiatives

Ability to maintain confidentiality of company information

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