What are the responsibilities and job description for the Property Management Specialist position at Powder Mountain?

Job Description

Description :

Powder is a year-round resort and real estate development project nestled throughout 12,000 acres in the Wasatch Mountains of Northern Utah. We are striving to be the premier place of being and doing, a destination that fuses outdoor recreation with a cultural and hospitality program that connects visitors with a deeper sense of self and purpose. Our core values come to life in a unique and natural setting of unparalleled beauty.

We’re looking for Big-Hearted Champions Who Pick Up the Trash. If you’re a passionate, caring team player who strives for excellence—and always tries to do the right thing, even when no one is watching—you’ll fit right in at Powder.

We Are :

Big Hearted - Passion, Caring & Warm, Joyful, Generous

Champions - Team - Not Family, Intolerant of Mediocrity, Tenacious, Seeks Feedback

Who Pick Up the Trash - Does What is Best for Powder and Our Guests, Resourceful, Selfless

Our Commitment to Equality :

Together we are one team, not an "us vs. them" mentality. We are focused on being a progressive employer with pay equity, inclusion, while building diverse teams.

Appearance Guidelines :

Well-groomed facial hair, tasteful visible tattoos, and minimal facial piercings are acceptable.

Perks of Joining Our Big-Hearted Champions :

Health, Vision, Dental Benefits
401K Plan and company match
Employee Assistance Program
Generous Paid Time Off
Company provided Life Insurance & Short-Term Disability
Seasonal Ski & Summer Passes for self, self & dependents Buddy Vouchers
Membership to Wolf Creek Fitness Club and Golf Course
UTA Ski Bus Pass and Employee Shuttle Service
Powder Mountain Retail / Rental Discount and On-Mountain F&B Discounts
Powder Mountain Snowsports School Discounted Lessons
Access to Expertvoice.com, Outdoorly.com and partner discounts.
Powder Mountain on-snow uniform for specific roles.
Free On-site Gourmet Employee Lunches
Flexible and Hybrid Workplace Environment
New Modern Office with Indoor / Outdoor Meeting Spaces

Requirements :

Job Title : Property Management Specialist

Department : Powder Haven Property Management / Rentals

Status : Annual FT

Reporting To : Senior Manager

Position Summary :

Powder Haven Property Management and Rentals (PHPM) is seeking a motivated Property Management and Rentals Generalist to support operations, including errands, housekeeping, inspections, vendor dealings, and property maintenance. This dynamic role requires strong organizational, communication, and problem-solving skills, with a focus on cleanliness, customer service, and operational efficiency. The ideal candidate should be a reliable, hardworking individual able to handle physical tasks, adapt to an evolving workload, and maintain a positive attitude under stress.

Job Performance Expectations :

Run errands for PHPM, including delivering parts, supplies, and equipment to team members and homes.

Deliver neighbor packages promptly and in a courteous manner.

Provide coverage for two days of housekeeping inspections, ensuring properties meet cleanliness standards.

Drop off welcome gifts to new guests or homeowners during inspections.

Update the housekeeping board for the Senior Manager, tracking inspection results and any necessary follow-up actions.

Conduct snow shoveling inspections to ensure that properties are properly cleared and safe.

Report snow removal status and other property-related issues to the Maintenance manager.

Assist with snow shoveling coverage as needed during the winter season.

Provide coverage for housekeeping team members, assisting with cleaning tasks as needed.

Maintain strong communication with the housekeeping team to ensure seamless operations.

Escort third-party vendors to properties, ensuring proper access and adherence to PHPM's standards and procedures.

Assist with PHPM onboarding processes for new PHPM homes.

Support the annual inventory process, ensuring all supplies and equipment are accounted for and in good condition.

Input work orders for maintenance or repair needs, tracking and following up to ensure timely resolution.

Other duties as assigned by Management team.

Have a valid Driver’s License and submit a Motor Vehicle Record in order to be on company insurance to drive company vehicles.

Above average computer skills : Google based, Microsoft Office, project management software, purchase order software, etc.

Available to work early mornings, late nights, weekends and Holidays

Possess a positive attitude and strong work ethic

Excellent verbal and communication skills

Execute work quickly and efficiently

Ability to follow directions and execute at a high level

Have organizational skills and the ability to prioritize and coordinate tasks

Great attitude, positive mindset, and able to adapt to an ever-changing environment

Ability to reach, push, pull, lift, carry objects that may be 50 lbs, walk on uneven / slippery terrain, manual dexterity

Job Requirements and Qualifications :

Must be 21 years or older.

Valid driver’s license with a clean driving record.

Strong communication and organizational skills.

Ability to handle multiple tasks and manage time effectively.

Physical ability to perform property inspections and assist with snow shoveling as needed.

Comfortable working both independently and as part of a team.

Experience in property management or hospitality is a plus, but not required.

Physical Requirements - Must be able to perform physical activities such as, but not limited to :

Ability to lift up to 50 lbs. consistently.

Ability to walk and stand for extended periods during inspections and errands.

Ability to work in various weather conditions (especially for snow removal tasks).

Working Environment :

Primarily working outdoors or in properties under management.

Fast-paced team-oriented environment.

Requires interaction with internal staff and management.

Flexible hours based on operational needs.

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