What are the responsibilities and job description for the Employee Housing Housekeeper position at POWDR?
Location: Frisco, Colorado
Copper Mountain Resort is a vacation destination located 75 miles west of Denver, Colorado in the heart of the Rocky Mountains. Three vibrant, pedestrian-friendly village areas host lodging, retail outlets, restaurants, bars, and family activities. During the winter months, Copper's world-class terrain offers skiing and riding for all ages and abilities. Each summer, the mountain transforms into a playground for hikers, mountain bikers, and anyone seeking a genuine Colorado experience. Copper Mountain Resort is also home to Woodward Copper action-sports camps, programs, and training facility.
Job Title: Employee Housing Housekeeper
Job Status: Year Round Full Time
Note: Employee Housing Available
Compensation and Benefits:
- Compensation: Proposed hiring rate of $19.50 to $21.50 , actual pay will be adjusted based on experience.
- Benefits: This position is eligible to enroll in company subsidized medical, dental, vision, flexible spending, HSA, life/disability options; season pass for employees/dependents and privileges at several other resorts. Several discount programs (i.e. food & beverage, retail/rental, tickets, etc.) also available.
Job Summary:
Copper Mountain is seeking to hire an EDGE Housekeeper. The right applicant is professional with excellent attention to detail that enjoys working in a fast-paced environment while supporting and maintaining the daily operation of the EDGE Employee Housing Facility. Responsibilities for the position include:
- Maintains a clean and organized work environment while laundering linens, terry, and uniforms; manages the upkeep of the commercial laundry space.
- Cleans and sets residential and short-term lodging units for residents and guests based on departure/arrival schedules.
- Performs custodial work in common areas fundamental to the daily operation of the facility as needed. Common areas may include lobby, stairwells, elevators, bathrooms, garage, communal kitchens, building entrances, and patio/courtyard.
- Audits and maintains records of room statuses using Rent Manager and Microsoft Office products.
- Maintains the confidentiality of sensitive information such as housing information and other personal material.
Essential Duties and Responsibilities:
- Cleans and maintains EDGE Facilities.
- Vacuum areas (both small & large) with commercial and residential vacuums.
- Empty trash cans, ashtrays, and pick up litter.
- Carpet cleaning with use of spot cleaner/and or commercial carpet cleaner.
- Window washing (both small and large).
- Clean and maintain (re-supply) public restrooms.
- Assists Resident Advisors in the cleaning and upkeep of the communal kitchens; completes deep cleans as needed.
- Assist maintenance staff with special projects (moving items, painting, cleaning, etc.) as assigned.
- Properly use and maintain all equipment.
- Recognize and report maintenance and mechanical problems within building and/or equipment to management.
- Ensure proper use of company facilities, vehicles, keys, supplies, and equipment.
- Adhere to work safety rules and regulations. Recognize hazards.
- Audits and replaces light bulbs as needed.
- Shovel snow and chip ice/ice melt.
Maintains a clean and organized work environment while laundering linens, terry, and uniforms; manages the upkeep of the commercial laundry space:
- Prepares linen and uniforms for washing by sorting into designated groups in order to facilitate loading the machines.
- Screens and performs necessary spotting in order to remove stains while waterproofing as appropriate.
- Loads two 100lb washers with predetermined amounts of linen.
- Puts in appropriate codes on machines to begin wash cycle.
- Unloads dryers when cycle is complete. Performs folding and organization of linens and uniforms.
- Performs basic maintenance on equipment, monitors solvent levels, and maintains a clean and safe workplace.
- Follows all safety practices and procedures outlined by the department manuals.
Audits and cleans resident rooms for move ins and move outs:
- Completes room inspections and reports issues to the Housing Office as needed.
- Prepares rooms for move in by cleaning, organizing, and setting up rooms.
- Ensures all work areas are secure when not in use and at the end of every shift to prevent loss.
- Cleans and sets Temporary Rooms.
- Cleans and resets temporary rooms according to daily arrival/departure allocations.
- Reports any maintenance or other issues promptly.
- Recovers keys or personal items left in rooms and turns over to office staff.
- Actively participates in company meetings, trainings, and orientations to ensure success.
- Follows all Standard Operating Procedures and our Employee Experience Division Service Level Standards.
- At all times, maintains the highest level of customer service in all interactions with guests, residents, and coworkers.
- Follows SOP and training to effectively dispose of materials, including recycling and proper disposal of items requiring special handling (e.g. paint, batteries, light bulbs, furniture, etc.)
Confidentiality:
- Treats all conversations as confidential.
- Maintains the confidentiality of sensitive information (e.g. wage data, medical information, personnel files, EEO information), even when pressured to reveal it; including but not limited to these examples:
- Information contained in personnel files.
- EEO Information.
- Medical Information.
- Wage data.
- Housing Information.
Accountability/Dependability:
- Consistently follows issues through to resolution, overcoming challenges and getting assistance as needed.
- Follow up with managers in regards to uniform issues (destroyed pant bottoms, lost/missing uniform items).
- Is dependable; is present and on time for work; returns promptly from breaks.
- Communicates clearly and with confidence.
- Creates a credible impression
- As a member of the Employee Experience team, understands that we are held to the highest degree of Grooming Standards, Dress Code, Uniform Standards and ALL other policies that the company institute.
- Maintains the highest level of integrity and accountability in all activities at Copper Mountain Resort.
- Maintains productivity and quality during the work day and when work processes change, adapts easily.
Team Play:
- Assists in Employee Recognition Events completing any task necessary to ensure the success of the event.
- Assists other resort departments as needed.
- Maintains and takes pride in a clean work environment.
- Proactively seeks additional opportunities when not busy with routine work.
Other Duties as Assigned:
- This job description is an overview of the scope of responsibilities for this job and is not intended to be an inclusive list of job tasks and expectations. With the evolution of POWDR-Copper, the responsibilities of this position may change. The job must be prepared to accept new responsibilities and transfer others.
- Functions as an ambassador of Copper Mountain, modeling and sharing the Copper “culture” with our guests and employees. Upholds the most professional image. Continually strives to exceed our guest’s expectations and create memories for our guests and staff.
Personal Attributes:
- Is honest and has the highest integrity
- Is able to handle and manage confidential information
- Professional appearance. Adheres to all grooming guidelines
- Follows established policies and procedures
- Is supportive of Core Values
- Sets the example for others and is above reproach
- Is comfortable to challenge established policies and procedures, but once established, is supportive of those rules.
- Is organized in tasks. Sees projects through to the finish. Has good follow-through and makes it a habit of getting back to people on issues.
- Can handle fast paced, potentially high-pressure environment
- Is flexible with hours and days of work
- Is able to work any hours of the day, any days of the week
- Prioritizes and re-prioritizes personal time and work, to have a good balance in life
Basic Requirements:
- Ability to lift up to 50 pounds multiple times per day.
- Ability to hang clothes overhead & lift boxes overhead to store on shelves, using ladders & rolling staircases as appropriate.
- Ability to stand for up to 8 hours per day.
- Ability to work outside in inclement weather (snow, rain, wind, etc.).
- Can work any day of the week including holidays and weekends.
- Ability to work safely with various chemicals.
- Due to the sensitive nature of this position, a criminal background check will be conducted after position is accepted. This background check will be done in accordance with standards enacted under the Fair Credit Reporting Act.
- Must be at least 18 years old
Preferred Experience and Special Skills:
- High School Diploma or equivalent required.
- 1-2 years’ housekeeping or custodial experience preferred.
- Basic maintenance and painting experience preferred.
- Ability to speak and communicate in English proficiently. Conversational Spanish skills a plus.
POWDR-Copper Mountain, LLC is an equal opportunity employer and that race/color/religion/sex/sexual orientation/gender identity/national origin/disability/protected veterans or any other applicable status protected by state or local law, are not taken into account in any employment decision. We offer competitive benefits, employee housing, and a unique work atmosphere. All of our job opportunities are located at Copper Mountain Resort in Summit County, Colorado. 90 miles west of Denver, we are situated in the heart of Colorado's playground. All candidates must fill out an application to be considered for employment. This will be posted for a minimum of 3 days or until the position is filled.
Can you see yourself here- Apply now!
Salary : $20 - $22
