What are the responsibilities and job description for the Rental Coordinator position at POWER PLUS?
Job Details
Description
Do you have administrative experience and enjoy being detail oriented? Are you well-organized and have time management skills? Do you like interacting with customers? If so, we should talk.
We are Power Plus! A multi-industry leader in providing power when you need it, where you need it through intelligent and efficient power solutions. We work with Fortune 500 companies across the country such as Amazon, Wal-Mart, Costco, and more. We’ve built a 35-year reputation for excellence through our commitment to developing our people, providing exceptional, relationship-based customer service, and giving back to the community. Our biggest differentiator is the quality of our people, and the working environment we create for them, which really has to be seen to be believed.
Benefits:
- Medical
- Dental
- Vision
- Training and mentoring
- 401(k) with matching
- Paid sick leave
- Paid vacation
SUMMARY
This position provides support to the Generator Rental Department in managing the service and fuel schedule adhering to Power Plus standards.
JOB RESPONSIBILITIES
- Schedule and direct technicians based on skill set.
- Manage the service and fuel schedule to Power Plus standards using proprietary software.
- Clearly communicate and manage expectation to the customer.
- Ensure all rental units are at a ready status by managing repairs of down units and Post Rental Inspection process.
- Services must be maintained to a 200-hour service interval and completed around the customer’s schedule.
- Maintain fuel schedule to a high level of excellence to ensure no customer runs out of fuel.
- Manage fuel vendors to ensure they are dropping the maximum amount of fuel per drop and avoid sending the vendor to jobs that no longer exist.
- Understand all telecom processes to ensure that services are provided without interruption. The telecom accounts must be managed to the highest level to ensure the fuel is never an issue.
- Track and document all trouble calls and analyze for patterns and trends.
- Produce the following day’s fuel and service schedule by 3pm, and complete all of the previous day’s fuel and service paperwork by 10am.
- Other duties may be assigned as business needs require.
COMPETENCIES/REQUIREMENTS:
- One or more years’ experience in a clerical or administrative background.
- Strong PC skills - must be proficient with Microsoft Excel and Word.
- Ability to manage multiple, different tasks and work accurately with detailed information.
- Must have knowledge of a variety of computer software applications in word processing, spreadsheets, database and presentation software (MSWord, Excel, Access, PowerPoint).
- Associates degree or equivalent experience.
- Must have high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires demonstrated poise, tact and diplomacy.
- Must be able to interact and communicate with individuals at all levels of the organization.
- Work requires continual attention to detail in composing, typing, and proofing materials, establishing priorities and meeting deadlines. Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.
- This position requires an extremely perceptive person, who is capable of relating to individuals at all levels. As unique situations present themselves, the incumbent must be sensitive to corporate needs, employee goodwill, and the public image.
- Will be working in office.
If you’ve always wanted to really make a difference, have your contributions mean something, and work for a place where loyalty, integrity, and hard work still means something, we want to hear from you!
Qualifications
Salary : $21 - $26