Administrative Accounting Coordinator

Position Title: Administrative Account Coordinator

Location: New London Recreation Center - New London, Connecticut

Type: Full time

Summary

We improve life and we’re here to serve. What you do is something special and contributes towards improving health within the New London community. Join our team of full time and part time team members at the New London Community Recreation Center, a new 57,000 square foot facility managed by Power Wellness. We specialize in managing state-of-the-art fitness and recreation centers for municipalities, hospitals, community colleges and foundations nationwide. Our 2,100 team members in 14 states are committed to excellence in fitness, wellness and recreation services that prioritize youth, family and senior programming.

The Administrative Account Coordinator serves as the human resources and accounting liaison for center operations, employees, and the corporate office. The Administrative Account Coordinator provides non-manual services directly related to the general business operations of the center, including general human resources consulting; oversight of all hiring and active employee and termination paperwork; accounting activities and maintenance of the center’s membership accounts; payroll and benefits information, and serve as a core business software resource for the center.

Essential Duties And Responsibilities

• Coordination and processing of all prospective job applications, including notification of prospective team members with job status and opportunities, assist with updating and maintaining all job postings and drafting offer letters.
• Responsible for on-boarding all new employees hired at the center, including: execution of all new hire paper work, ensuring completion and follow through with corporate office; delivering new-hire orientation; provision of new hire checklist, team member handbook and benefit information to all new employees (ECNs, PCNs, Changes to W-4 & direct deposits); provision of uniforms and nametags, and providing training on Dayforce software.
• Maintain and ensure accurate team member personnel files at the center and in coordination with the corporate office.
• Work together with Human Resources and Center Director to ensure center is in compliance with all HR policies and procedures.
• Provide support and initial contact (in coordination with Center Director or designee) to employees for work related issues including but not limited to on the job injury, fair treatment issues and/or general provision of information related to employment policies.
• Completion of paperwork related to workmen's compensation, short-term and long-term disability in coordination with the Center Director and corporate office.
• Support management team with employee relations, provide support and back up to center managers and all departments as needed.
• Coordinate manager meetings, and prepare and distribute meeting minutes and agendas.
• Respond to membership issues and questions related to account and membership status and billing concerns.
• Sending monthly and yearly expiration letters, statements, EFT returns and credit card expiration letters to members, and update member accounts accordingly.
• Maintain accurate records and files regarding all incident reports in coordination with the corporate office.
• Oversight of final payroll submittal to corporate office every other Monday and distribution of bi-weekly payroll checks, including any corporate letters or memos.
• Monitor mandatory employee requirements such as CPR renewal, employee yearly evaluation, and anniversary and birthday reminders to managers.
• Daily POS cash reconciliation and deposits, balance and process petty cash and maintain change for service desk and café.
• Accounts Payable (invoice receipt, coding & seeking approval for payment), as well as maintaining the center’s vendor accounts and handling of all vendor issues in coordination with the corporate office. Prepare and submit billing statements for rent and outside services.
• Responsible for coordinating schedules for Manager on Duty, ETO, administrative schedules and overall communication to the management team.
• Oversee scheduling and preparation of all conference/education rooms.
• Maintain membership data base including but not limited to contract management, account changes and cancellations.
• Filing of membership file system and other office filing.
• Prepare & print monthly membership billing statements for members.
• Coordination of printing and distribution of associate and member newsletters.
• Reconcile corporate credit card online expense reports for center card holders.
• Sort and distribute all incoming and outgoing mail.
• Purchase, maintain and stock office supplies and coordinate member subscriptions.
• Ensure maintenance and good working order of all office equipment and maintain fax log.
• Work Manager on Duty shifts as assigned.
• Be proficient in all core business software as it relates to job duties and responsibilities.
• Work towards meeting departmental and organizational goals.
• The ability to be flexible and accommodating as it relates to center hours, work schedules and scheduling appointments for prospects and members.
• Must meet all safety requirements and certifications necessary to perform job duties.
• Demonstrate complete knowledge of emergency and safety procedures including the use of facility paging system and confidence in calling and communicating with EMS.
• Participate in Company's HIPAA and related training.
• Maintain a positive and professional demeanor during interactions and work related relationships with all persons at the center including but not limited to members, guests and employees as provided in the Employee Handbook at the time of hire.
• Demonstrate Power Wellness Core Values & Beliefs.
• Other duties as assigned.
  
  

Qualifications

• Bilingual in English and Spanish preferred.
• High School diploma or GED required.
• Bachelor’s and/or associate's degree or equivalent from a two-year college preferred.
• Minimum 2 years of experience in a business/accounting/administrative environment preferred.
• CPR/AED certification required within 90 days of hire (provided by Power Wellness).
• Must possess excellent inter-personal and communication skills, and the ability to work with members in a positive, service-based manner.
• Ability to multi-task and maintain a controlled and professional demeanor with a high level of organizational skills and efficiency.
• Proficient administrative computer skills.
  
  

We Improve Life By Delivering Excellence In Health, Fitness & Wellness Management.

Integrity * Excellence * Humanity * Passion * Creativity * Humility