HR Operations Analyst

Overview

The HR Generalist (Operations) plays a critical role in ensuring smooth HR operations by managing key human resources functions including, daily operations, key administrative processes, supporting HR systems, and providing data-driven insights. This role focuses on accuracy, efficiency, and continuous process improvement to enhance the employee experience and operational effectiveness.

Responsibilities

Key Performance Objectives

Qualifications

Key Skills & Competencies:

HR Operations & Process Management

• Strong understanding of HR workflows, including onboarding, offboarding, payroll coordination, and benefits administration.
• Ability to manage and streamline HR processes to improve efficiency. 

Data Analysis & Reporting

• Experience handling employee data, HR metrics, and compliance reporting.
• Ability to analyze HR trends and generate reports that drive decision-making.

Systems & Technology Proficiency

• Hands-on experience with any HRIS (e.g., Workday, SAP, UKG, ADP, Oracle, BambooHR).
• Strong Excel skills, including formulas, pivot tables, and VLOOKUP.
• Experience with ticketing systems (e.g., ServiceNow, Jira) for HR case management is a plus.

Employee Support & Communication

• Excellent written and verbal communication skills to interact with employees at all levels.
• Ability to provide clear guidance on HR policies and resolve inquiries efficiently.

Compliance & Attention to Detail

• Strong attention to detail to ensure 99% accuracy in HR data and documentation.
• Ability to interpret and apply HR policies while ensuring compliance with labor laws.

Problem-Solving & Continuous Improvement

• Proactive approach to identifying inefficiencies and implementing process improvements.
• Ability to troubleshoot HR system or data issues and work with IT or HRIS teams to resolve them.

Project & Time Management

• Ability to manage multiple HR tasks simultaneously with tight deadlines.
• Experience supporting HR projects, such as system implementations or policy rollouts.

Preferred Qualifications (Nice-to-Have):

• HR certifications (e.g., PHR, SHRM-CP).
• Familiarity with HR shared services models or global HR operations.

PowerPlan is an EOE

Applicant Privacy Notice

Please note that this is a hybrid role that involves a combination of onsite work from our corporate office as well as work from home. While we strive to accommodate flexible working arrangements when sensible, there will be times when onsite work is required. This could include scheduled office days, team meetings, client meetings, or special events.