What are the responsibilities and job description for the Pet Care Operations Supervisor position at PPC?
About us
Pet Care Operations (Patriot's Pet Care) is a state-of-the-art pet care facility in Columbia, SC. We are demanding, customer-centric and our goal is to expand our loyal customer base while creating a myriad of opportunity for our staff in line with their goals and aspirations.
We are looking for an Operations Supervisor with ten years of experience to oversee our day-to-day operations. Incumbent will manage & oversee pet care staff and facility operations encompassing Daycare, Boarding, Grooming, Pet Transportation, Training & Photography etc. They will build and sustain relationships with colleagues, subordinates, Pet Parents and the pet care support community. Incumbent will set schedules, oversee development, training, mentoring and recruit Pet Care Staff. PCOS will develop business production performance base models/scales for staff and will serve as an executive team member to generate plans, to build commensurate business lines & services.
Essential Responsibilities:
Candidates duties include: Measurable marketing to ensure facility is maximized at all times / overseeing routine daily care for animals while creating "forcing functions to ensure staff are promoting needed PPC offerings to pet parents to ensure their pets are fully cared for. Ensure facilities are sanitized at all times, properly operate and maintain equipment, ensure staff are observing pets appearance for physical condition; signs of illness, disease and discomfort; cleaning and disinfecting kennels as often as necessary; assist with the feeding and watering of the pets in our care; bathing guests; actively monitor pets during group activities and see to their safety and well-being; assist any other team member in the facility as needed; and properly document the behavior of our pet guests during their stay. Prepares budgets, provides technical guidance, management, and training to junior personnel. Supervises supply management and patient administration procedures.
Qualifications
- Kennel experience
- Animal handling and restraint skills
- Proficiency in pet care and animal care
- Dog training and handling abilities
- Veterinary experience or background
- Customer service skills
- Ability to perform heavy lifting tasks
- Experience in patient observation
Job Types: Full-time, Part-time
Pay: $32,000.00 - $39,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Professional development assistance
- Vision insurance
Shift:
- Day shift
Supplemental Pay:
- Commission pay
- Performance bonus
Work Days:
- Weekends as needed
Work Location: In person
Salary : $32,000 - $39,000
