What are the responsibilities and job description for the Accounts Receivable Specialist position at PPI Quality & Engineering, LLC?
About NQA:
NQA, a Kiwa company, is an international organization with over 20 years of experience providing registration services for clients in high-tech, DOD, aerospace, and numerous other industries. Our environment fosters excellence, teamwork, and dedication to achieving common goals. At NQA, employees are stakeholders in our success, and we recognize and reward hard work and performance.
As part of the Kiwa family, PPI Quality & Engineering is proud to support our sister company, NQA, in recruiting top talent for this role. Joining NQA means becoming part of a trusted global network dedicated to quality and continuous improvement.
Overview:
This position will be a strong resource to support various finance and accounting functions as delegated by the Finance Manager. The Accounts Receivable Specialist is a key member of the Company’s financial team and collaborates closely with corporate functions.
Responsibilities:
- Conduct collection calls and correspondence in a goal-oriented environment
- Provide customer service for collection issues, refunds, and account adjustments
- Monitor and maintain assigned accounts, ensuring timely resolution of outstanding balances
- Reduce delinquency and process credit memos
- Post and allocate cash to invoices
- Act as the primary contact for invoice and payment queries
- Process approved adjustments and write-offs
- Generate reports and collaborate with the Operations Director on delinquency notices
- Reconcile customer disputes and provide excellent customer service
- Support Billing and Accounts Payable as needed
Requirements:
- 5 - 8 years of high-volume corporate collections experience
- Self-motivated, self-starter professional
- Strong attention to detail and goal-oriented approach
- Excellent written and verbal communication skills
- Ability to prioritize and manage multiple responsibilities
Preferred Qualifications:
- Microsoft Dynamics experience
- Aerospace industry collections experience
- Associate degree
Location: Hybrid / Centreville, VA
Reporting To: Accounting / Finance Manager
