What are the responsibilities and job description for the Customer Service Specialist for Eyewear Store position at Pr!Me Agent?
We are an employment agency and seeking the Customer Service Specialist for Japanese eyewear company in Arcadia, CA.
They are a well-known eyeglass retailer in Japan, offering easy-to-wear and fashionable designs. They have a friendly staff and a comfortable working environment!
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Company Industry: Retail
Salary: $21 - $26 / hour
Employment type: Full time
Benefits: Health, Dental, and Vision insurance / Paid time off and paid sick leave /
Free eyewear and friends and family discounts / Team outings every month / Commuter benefits
Language: English
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
They are a well-known eyeglass retailer in Japan, offering easy-to-wear and fashionable designs. They have a friendly staff and a comfortable working environment!
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
Company Industry: Retail
Salary: $21 - $26 / hour
Employment type: Full time
Benefits: Health, Dental, and Vision insurance / Paid time off and paid sick leave /
Free eyewear and friends and family discounts / Team outings every month / Commuter benefits
Language: English
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* Essential Functions
- Ensure customer happiness with stellar customer service and demonstrate a high level of professionalism.
- Address customer needs in a prompt and friendly manner, while actively seeking to understand customer concerns, requests, and expectations.
- Understand and handle customer complaints regarding products, services, sales, or other matters with honesty and integrity, while taking initiative to find appropriate resolutions.
- Ensure speed, efficiency, and accuracy in creating eyewear products.
- Foster a warm, vibrant, and friendly atmosphere by being a supportive and compassionate team member.
- Actively participate in-store staff meetings to improve customer service, store operations, and sales goals.
- Provide appropriate training and support to less experienced team members and be a leader in demonstrating exemplary work ethic.
- Adjust, fit, and assemble eyeglasses to suit each customer's unique preferences.
- Build team commitment to high standards of service, exceed customer expectations, and lead by example.
- Perform Eye Exams— Operate eye exams, operate exam measuring equipment and device.
- High school or equivalent (G.E.D) education
- ABO Certification preferred
- Availability to work a flexible schedule and the hours necessary to open and/or close the store, including nights, weekends, and holidays.
- Strong communication skills (verbal & written), including strong relationship-building skills.
- Ability to adjust priorities and manage time wisely in a fast-paced environment
- Ability to be on your feet most of the day or moving on the sales floor or stock room
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Salary : $21 - $26