What are the responsibilities and job description for the Regulatory Compliance Analyst position at PRA Group?
We invite you to explore a future with us at PRA Group, a diverse and growing company that has a tangible impact on the global economy.
Position Summary :
Responsible for investigating, analyzing, and resolving consumer and third-party complaints received from the CFPB (Consumer Financial Protection Bureau), state attorney generals, state and local law enforcement agencies, financial regulators, collection agency regulators and BBB.
Key Responsibilities (other duties may be assigned) :
- Analyzes incoming consumer complaints and demands, and communicates with sellers, state and federal regulators and other parties and employees as needed to resolve consumer complaints. Analyzes trends in consumer complaints and reports findings to Compliance Counsel.
- Responds to federal regulatory communications with extreme attention to detail and accuracy; ensures a high degree of professionalism, truthfulness, and accuracy in those responses. Assists in the development of training materials related to consumer complaints and assists Compliance Counsel with development and delivery of appropriate practices to ensure corporate compliance with relevant laws and regulations.
- Works with the Quality Control, Operations, and IT Departments to investigate and follow-up on complaint resolution.
- Builds relationships and interacts with U.S. regulators and governmental bodies within the area of accountability.
- Maintains paper and electronic complaint files including documentation, correspondence and other materials relating to the resolution of consumer complaints
- Assists with a variety of compliance obligations, including, but not limited to assisting with legal research, assisting in review of compliance requirements, drafting, and reviewing legal compliance procedure documentation. Reviewing licensing and other applicable requirements.
Professional Experience / Qualifications :
Salary Range :
44,000.00 - $66,000.00
PRA Group has an effective process for assessing market data and establishing ranges to ensure we remain competitive. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, specific working location and market position. This posted salary range is a good faith and reasonable estimate, and PRA Group reserves the right to adjust this range depending on the qualifications and location of the selected candidate. In addition to base salary, PRA may offer additional benefits to include performance based bonus programs and / or equity programs depending on the position. PRA offers paid time off, medical, dental, vision, 401k match, life insurance, and other benefits to assist with the physical and mental wellbeing of our employees.
Salary : $44,000 - $66,000
