What are the responsibilities and job description for the Community Based Services Supervisor/Team Lead position at PRAIRIE VIEW INC?
Job Details
Description
POSITION RESPONSIBILITIES:
- TEAM LEAD SUPERVISOR RESPONSIBILITES
- SUPERVISION OF CBS STAFF AT ASSIGNED SITE
- CLINICAL WORK *
- ADMINISTRATIVE RESPONSIBILITIES *
- BILLABLE NORM *
- ABILITY TO TRANSPORT PATIENTS *
- COMMUNITY EDUCATION *
- PROFESSIONAL DEVELOPMENT *
- PERFORMANCE IMPROVEMENT
- EMPLOYEE CONTRIBUTES TO POSITIVE WORK ENVIRONMENT WITH
COWORKERS AND CUSTOMERS
CPA 1: TEAM LEAD SUPERVISOR RESPONSIBILITIES *
- Interview, and provide individual supervision and training for Community Case Managers and Community Support Workers in Newton.
- Lead weekly group supervision meetings in assigned site.
- Insure site’s SAL’s, billable hours, service documentation, and other required internal and State documentation are accurate and completed as standards require.
- Address staff performance issues related to expectations, submit disciplinary actions to HR and CBS Director.
- Provide review and updates of Community Case Manager, Attendant Care Worker, and Summer Intensive Rehabilitation Program (SIRP) manuals. Assist in developing new training/staff manuals as new positions or programs emerge.
- Assist CBS Director in providing communication needs between supervisor and staff.
- Maintain accurate and confidential records of case assignments, Plan of Care updates, and psychosocial group assignments.
- Provide leadership regarding the forming and maintenance of psychosocial groups.
- Perform other related duties as assigned.
CPA 2: SUPERVISION OF CBS STAFF AT ASSIGNED SITE
- Provide oversight and direction to staff through regular contact (i.e. staff meetings, individual supervision, etc.). Coordinate staff training. Assist with staff planning for professional development.
- Regularly review the performance of staff. Conduct annual performance reviews and provide feedback.
- Work with staff to maintain a positive work environment to ensure high morale. Interpret organizational plans/directions/policies for staff.
- Hold staff accountable for organizational expectations.
- Adhere to organizational policies pertaining to appropriate disciplinary activities.
CPA 3: CLINICAL WORK *
- Provide competent community based services in the community, school, and patient’s home, as assigned by supervisor and as specified in the patient’s treatment plan provided from a qualified mental health provider.
- Provide community based services based on the philosophies and principles of emphasizing patient’s strengths.
- Assist staff/clinicians in identifying, providing outreach to, and establishing rapport with new community based services patients.
- Communicate regularly with referral sources at admission, as needed during treatment, and at termination, if appropriate.
- Provide case consultation services and attend treatment meetings with internal staff and external agencies and organizations, as needed.
- Maintain clinical outcomes within Prairie View standards.
- Provide competent services to patients in Prairie View’s Summer Intensive Rehabilitation Program (SIRP).
- Provide community based services to the patient that comply with ethical standards and procedures.
Engage in the following patient centered community based activities as needed by each patient/family:
- Highlight patient/family’s strengths and successes to help improve their self esteem.
- Employ problem solving with patient/family to help them resolve issues and problems.
- Provide effective crisis intervention services to the patient and their family.
- Assess strengths and set goals with the patient/family; review regularly.
- Help the patient/family become linked with necessary community services/resources.
- Teach life and parenting skills to patient/family.
- Encourage patient/family to become more actively involved in the community.
- Provide support and advocacy with various systems on behalf of patient/family to facilitate obtaining needed resources and/or protection of rights.
- Be flexible in providing services and needed support to our patients and their families during times that would best fit the patients’ needs.
Demonstrate competency in working with child/adolescent patients and their caregivers.
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- Demonstrate an understanding of differences between typical and atypical child/adolescent behavior.
- Demonstrate an understanding of healthy child/adolescent environmental structures and routine, as evidenced by:
- Effective provision of individual and group interventions.
- Offering effective input into team building, and/or treatment planning.
- Demonstrate the ability to establish and maintain appropriate limits and boundaries when working with children/adolescents and their caretakers, both individually and in group work.
- Demonstrate knowledge of risk factors for individual children/adolescents in regards to personal safety, safety in the community, and worker safety; demonstrate knowledge of appropriate interventions to keep the patient and others safe.
- If participating in psychosocial group work assignments, demonstrate knowledge of group management strategies, and best practice psychosocial group skill curriculum development.
CPA 4: ADMINISTRATIVE RESPONSIBILITIES *
- Attend administrative and departmental meetings as scheduled.
- Maintain necessary personal records to document time and energy expended on behalf of the patient/family.
- Maintain adequate and timely documentation of updates and other activities in the clinical record of treatment interventions related to patient care.
- Work cooperatively with other professional staff within the office, in service of the patients.
- Participate regularly in clinical and administrative supervision with supervisor and peers when required/requested.
- Maintain responsibility for organizing a schedule and establishing priorities, according to existing patient and agency needs.
- Work cooperatively with Utilization Review staff and Treatment Team to assure authorization is in place to provide services, and specific services are identified on the active treatment plan.
Insure that medical records are completed, as standards require:
- 90% of progress notes are completed within 72 hours.
- Waiver estimates are completed.
- AIMS monthly information is completed by the 5th of every month
- Service logs are turned in the by 5th of the following month.
Lead and provide supervision for case managers and community support workers assigned within the team leader’s group.
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- Meet with the Assistant Director of Community Based Services weekly.
- Meet with the CBS Team as needed to discuss training, policy, and procedures, compliance, and service.
- Maintain confidentiality of appropriate human resources and management issues.
- Record and maintain CBS Team goals and progress.
- Assist in new and ongoing staff training, support, mentoring, and case assignments, and in the administration of psychological group programs.
- Insure your assigned group members’ SALs, billable hours, service documentation, and other required internal and state documentation are accurate and completed, as standards require.
- Perform other related duties as assigned.
CPA 5: BILLABLE NORM *
- Maintain billable norm of 10 hours per week.
CPA 6: ABILITY TO TRANSPORT PATIENTS *
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- Maintain a valid Kansas Driver’s License.
- Provide proof of current automobile insurance on your personal vehicle.
- Pass Driver’s License check.
CPA 7: COMMUNITY EDUCATION *
- Provide education as necessary to those in the broader community who come in contact with the children’s community based services program.
CPA 8: PROFESSIONAL DEVELOPMENT *
- Complete required CCM state training within 6 months of employment.
- Develop and discuss annual plan for continuing education with supervisor.
- Participate in professional workshops, continuing education and conferences to maintain and improve clinical skills and expand professional knowledge.
- Use knowledge and creativity to expand and develop new ideas in collaboration with colleagues and supervisors.
- Participate in continuing education activities and required in services (such as Infection Control, etc.) as requested, to enhance and improve job performance.
- Utilize Relias Learning site to enhance knowledge in the areas of mental health and treatment modalities.
CPA 9: PERFORMANCE IMPROVEMENT
- Participate in organizational Prairie View, Inc. activities. Be familiar with Prairie View, Inc. Initiatives and goals in work area. Annually review the Performance Improvement Plan.
CPA 10: EMPLOYEE CONTRIBUTES TO POSITIVE WORK ENVIRONMENT WITH CO WORKERS AND CUSTOMERS
- Treats others with respect and dignity.
- Maintains a flexible response to organizational and customer needs.
- Understands role as part of larger team that extends beyond the individual work area.
- Performance is consistent with Prairie View’s mission statement.
To foster healing and growth in individuals and communities by providing
behavioral and mental health services with
compassion, competence, and stewardship in the spirit of Christ.
- Performance is consistent with Prairie View’s values.
Continue our heritage as a Christian, caring community, Prairie View honors these values that guide our decision making:
- advocacy for those whose voices are not strongly or widely heard
- quality and competence leading toward excellence
- respect for the beliefs of individuals and communities of faith
- communication with integrity, dignity, and sensitivity
- actions based upon justice, grace, acceptance, and forgiveness
- the sustainability of the organization.
- Performance is consistent with Prairie View’s compliance program.
- Takes responsibility to challenge and evaluate departmental and institutional strategies and actions without personalizing.
- Maintains confidentiality in all aspects of position.
- Uses problem situations as learning opportunities.
- Brings energy and positive attitude to the work place.
POSITION DESCRIPTION
This position description is a temporary management guide tool and is subject to change.
Qualifications
POSITION QUALIFICATIONS:
- Minimum Education: Bachelor’s degree in related field of behavioral health sciences or equivalent
- Minimum Experience: Demonstrated skills in the provision of case management and/or 2 years Community Based Services work experience
- Must be at least 21 years of age
- Must have good listening skills, verbal skills, and written communication skills
- Must be able to observe patient demeanor and non verbal communication for assessment purposes
- Must be able and willing to work flexible hours and adjust work schedule to meet patient and organization needs
- Must maintain Kansas State licensure and appropriate CEU’s where applicable
- Must be able to communicate effectively with referral sources and external care providers, and Medicaid insurance companies
- Must have ability to work effectively with children, adolescents, and their families
- Must be able to understand the special needs and behaviors of and be able to care for children and adolescents ages 2 to 18 (up to 22 years old if on the Waiver)
- Must have valid Kansas driver’s license.
- Must be able to pass physical restraining program
- Must be able to bend, squat, and kneel to do physical activities with children
- Must be proficient at basic keyboarding/word processing skills
- Must be able to pass Kansas Bureau of Investigation Screen, Central Registry Screen, and DCF (Kansas Dept. for Children & Families, formerly SRS) background check