What are the responsibilities and job description for the Business office & revenue cycle manager position at PrairieStar Health Center?
JOB SUMMARY / OVERVIEW
Manages and supervises the Revenue Cycle from beginning to end (excluding coding). This includes overseeing the call center, registration, billing, and patient account services.
PRIMARY DUTIES
- Oversee and manage the medical revenue cycle except coding. Collaborate closely with the coding department.
- Supervise staff in the medical call center, medical reception desks, billing office and patient financial services. This includes hiring, training, reviewing, mentoring and disciplining staff.
- Communicate effectively with patients, insurance payors, vendors, staff and providers.
- Collaborate with others as needed such as human resources, information technology, dental, vision, etc.
- Manage relationship with external vendors such as our claims clearinghouse, credit card companies, etc.
- Develop, evaluate, implement and revise policy and procedures related to billings, reimbursement activities, call center and the front desk.
- Respond to and address patient complaints.
- Oversee the collection of delinquent accounts.
- Attend required meetings and participate in committees as requested.
- Other miscellaneous job duties as assigned.
EDUCATION / QUALIFICATIONS
