What are the responsibilities and job description for the Financial Services Director position at PrairieStar Health Center?
Job Description
The Financial Services Director at PrairieStar Health Center is responsible for leading and managing the financial operations of the organization. This includes supervising staff in call centers, registration, billing, and patient account services, as well as developing and implementing policies and procedures related to financial management.
Main Responsibilities
- Supervise staff in call centers, registration, billing, and patient account services, promoting a culture of excellent customer service and teamwork.
- Develop and implement policies and procedures related to financial management, ensuring compliance with regulatory requirements.
- Cultivate strong relationships with patients, insurance payors, vendors, staff, and providers through effective communication and stakeholder engagement.
- Work collaboratively with other departments to achieve shared objectives.
- Address patient complaints and concerns, resolving issues in a timely and satisfactory manner.
- Oversee the collection of delinquent accounts and explore strategies to reduce outstanding balances.
- Participate in required meetings and committees, contributing expertise and insights to drive organizational success.
Educational Requirements
- A high school diploma or equivalent is mandatory; a college education is preferred but not required.
