What are the responsibilities and job description for the Office Administrator position at Pramand LLC?
About Us:
Pramand, LLC, is a medical device company based in Bedford, MA. We develop implantable medical devices from novel, proprietary hydrogel materials that improve patient outcomes while lowering the cost of therapy. We self-fund our projects through preclinical development and work with financial partners for clinical development and commercialization. Our portfolio of hydrogel technology positions us to be the leader in creating new hydrogel based medical devices to address unmet medical needs in a range of surgical interventions. We have launched over ten medical device companies based on this unique technology. These companies have generated over $4B in value and have helped over 5 million patients worldwide achieve better outcomes.
Position Summary:
The Office Administrator plays an important cross-functional role in ensuring the smooth operation of our workplace. As the first point of contact for employees, visitors, and vendors, this individual sets the tone for a welcoming and professional environment. This role is at the heart of our office operations—supporting company leadership, coordinating daily logistics, and helping to foster a positive, organized, and efficient work setting. The ideal candidate is proactive, highly organized, tech-savvy, and resourceful, with the judgment and discretion needed to support leadership and maintain day-to-day office excellence.
Key Responsibilities:
Office Administration
- Oversee daily office operations and maintain an organized, welcoming environment.
- Manage front desk, greet guests, handle mail/deliveries, and maintain an organized front desk and reception area.
- Coordinate vendor services (e.g., coffee, water, and office equipment maintenance) as needed.
- Manage conference rooms and shared Outlook calendars; resolve scheduling conflicts promptly and ensure adequate meeting facilities and technical resources are available and ready for use.
- Maintain kitchen and shared spaces, including weekly inventory and reordering of breakroom and office supplies, fridge clean-outs, and running the dishwasher as needed.
- Partner with Operations to provide administrative support for office moves, reconfigurations or build-outs as required.
- Communicate office updates, fire drills, and maintenance disruptions to employees.
- Maintain office equipment (printers, AV tech) and provide support to on-site IT service providers as requested.
- Identify and proactively resolve areas of administrative concern with sound judgment and professionalism.
Leadership & Administrative Support
- Provide administrative assistance to leadership, including travel, calendar management and quarterly board meeting support.
- Coordinate meetings, events, company celebrations, including managing logistics and technology, catering and distributing information to attendees as requested.
- Maintain confidentiality and exercise discretion in all executive support tasks.
Qualifications & Skills
- Associate’s degree and 3 years of relevant experience.
- Strong organizational, problem-solving, and time management skills.
- Skilled in MS Office Suite, tech savvy, with the ability to learn new programs and systems quickly.
- Excellent interpersonal and customer service skills, maintaining a positive, professional, friendly, and service-oriented approach.
- Ability to exercise good judgment, confidentiality, and discretion in all interactions and decision-making.
- Strong initiative and ability to multitask and work independently in a fast-paced environment.
Working Conditions
- General office work with occasional bending and lifting of packages up to 15 lbs.
- In-office position with some flexibility
- Long periods of time working on a computer
