Demo

Help Desk Associate

Praxis Engineering
MD Full Time
POSTED ON 3/7/2025
AVAILABLE BEFORE 6/7/2025

What you will be doingWe are seeking Helpdesk professionals to join our Annapolis Junction, MD IT team. The selected candidate(s) should have 2 years of helpdesk or related IT experience. Ideal candidate will have strong customer service skills along with solid Windows OS (and related technology) working knowledge.What you will need :

  • High School / GED (AS / BS preferred), and a minimum of 2 years of experience with user support
  • Security or equivalent certification is required
  • Ability to setup / configure basic PC hardware and printers
  • Ability to connect a PC to a network (fundamental understanding of TCP / IP and Active Directory)
  • Familiarity with configuration and use of commercial office automation applications (MS Word, Excel, PowerPoint)
  • Installation, configuration, and troubleshooting of basic computer operating systems (i.e. Microsoft Windows)
  • Strong analytical and problem-solving skills
  • Ability to work as part of a team and the ability to work well both independently and in teams.
  • Excellent organization and communication skills, both written and verbal.
  • Demonstrated aptitude for learning new applications and technology efficiently.
  • Proven ability to multi-task and to prioritize rapidly changing task assignments.Clearance : Active TS / SCI with an appropriate polygraph is required to be considered for this roleSalary range : $49,565.00 - $121,992.00 (Annually)
  • Req ID - PRX 25-495 Learn More

Salary : $49,565 - $121,992

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