What are the responsibilities and job description for the Implementation Specialist position at Pre-Pair?
Position Overview
As an Implementation Specialist at Pre-Pair, you will play a key role in ensuring the successful adoption of our software by RV dealerships across the country. You will work closely with dealerships to understand their specific needs, guide them through the implementation process, and ensure they can leverage Pre-Pair to its full potential. This role involves travel (approximately 50%) to visit dealerships for on-site implementations. You will manage multiple projects simultaneously, create and maintain project documentation, and leverage your technical skills to configure and integrate our solutions to meet the unique needs of each dealership.
Key Responsibilities
- Project Management
Oversee multiple implementation projects concurrently, ensuring they are completed on time.
Collaborate effectively with dealership personnel throughout the implementation process, providing clear and concise communication via phone, email, and in-person meetings.
Implement the Pre-Pair platform, including seamlessly configuring and customizing the system to integrate with existing dealership software tools and workflows.
Develop comprehensive project documentation, including system requirements, configurations, and user guides.
Conduct training sessions for dealership staff to ensure proficiency in using the Pre-Pair platform.
Possess a strong understanding of various dealership workflows and software tools (CRM, DMS, Web) and be able to integrate Pre-Pair with them effectively.
Travel is required approximately 50% of the time for on-site implementations at dealerships throughout the US.
Partner closely with cross-functional teams at Pre-Pair, including development, support, and sales, to deliver exceptional service to our clients.
Effectively troubleshoot and resolve any technical issues that arise during the implementation process, ensuring dealership satisfaction.
Required Skills and Qualifications
Proven ability to manage multiple projects simultaneously with excellent organizational skills.
Strong written and verbal communication skills with the ability to convey complex technical information to a non-technical audience.
Experience working with SaaS software solutions and dealership technologies.
A demonstrated ability to develop innovative solutions to complex challenges.
Preferred Qualifications
Previous experience in a similar implementation role.
Experience in Finance, RV, Marine, or Automotive industry.
Familiarity with RV industry terminology and workflows is a plus.
Why Join Pre-Pair
Opportunity to work with a dynamic and innovative team at the forefront of the RV Finance industry.
Play a pivotal role in shaping the future of Pre-Pair and the RV industry.
Professional growth and development opportunities with a focus on continuous learning.
A collaborative and supportive work environment that values teamwork.
Comprehensive benefits package including health insurance, unlimited PTO, and paid holidays.
Join Pre-Pair and help us revolutionize the RV industry!