What are the responsibilities and job description for the Customer Service, Data Entry, & Collections Clerk position at Precision Door Service of Memphis?
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Wellness resources
About the Role:
We are seeking a Customer Service, Data Entry, & Collections Clerk to join our team at Precision Door Service of Memphis. As a key member of our team, you will play a crucial role in providing exceptional customer service, maintaining accurate data entry records.
Responsibilities:
- Answering incoming calls and assisting customers with inquiries
- Entering customer information and service requests into our database
- Providing support to the service technicians and dispatch team
- Assisting with scheduling and confirming service appointments
- Maintaining a high level of professionalism and customer service at all times
- Contact customers by phone, text, or mail
- Review and update account status
- Maintain records of payments and account details
- Schedule follow-up communication with customers
- Monitor accounts receivable
Requirements:
- Prior experience in customer service, data entry role, and collections
- Proficiency in QuickBooks
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize in a fast-paced environment
- Strong attention to detail and accuracy
About Us:
Precision Door Service of Memphis has been providing top-quality garage door services to the Memphis area for over 20 years. Our commitment to excellence and customer satisfaction has made us a trusted name in the industry. We offer a supportive and collaborative work environment where employees are valued and have opportunities for growth.
Salary : $18 - $24
