What are the responsibilities and job description for the Garage Door Service technician position at Precision Door Service?
Job Title: Garage Door Sales and Service Technician
Location: Little Rock and surrounding areas
Company: Precision Door Service of Cental Arkansas
About Us:
Precision Door Service of Cental Arkansas is a leading provider of high-quality garage doors and services in the central Arkansas area. We pride ourselves on delivering excellent customer service, expert installations, and dependable repairs. We're currently looking to expand our team with an enthusiastic and skilled Garage Door Sales and Service Technician.
Job Description:
We are seeking a motivated and customer-oriented individual to join our team as a Garage Door Sales and Service Technician. In this role, you will be responsible for both sales and service tasks, including recommending the best products to meet customer needs, performing installations, and providing repair services. You will work directly with customers to ensure their satisfaction and the safety and functionality of their garage doors.
Responsibilities:
Sales:
- Assist customers in selecting the right garage doors and accessories based on their needs, budget, and preferences.
- Provide product knowledge, explain features, and offer solutions to ensure customer satisfaction.
- Generate quotes and close sales, meeting or exceeding sales targets.
Service:
- Diagnose and repair issues with garage doors and openers, including mechanical and electrical components.
- Perform routine inspections and preventive maintenance on garage door systems.
- Offer recommendations for upgrades or additional services based on customer needs.
Customer Service:
- Provide exceptional customer service, addressing customer questions, concerns, and requests in a timely and professional manner.
- Build lasting relationships with clients, ensuring repeat business and referrals.
Qualifications:
- Previous experience in garage door installation, repair, or sales is a plus, but not required.
- Knowledge of garage door systems and their components is a strong advantage.
- Ability to work with hand tools, power tools, and basic electrical systems.
- Excellent communication and interpersonal skills, with the ability to explain technical information to customers clearly.
- A customer-centric attitude with a focus on providing top-tier service.
- Valid driver’s license with a clean driving record.
- Ability to work independently and as part of a team.
- Flexibility to work occasional weekends or evenings as needed.
What We Offer:
- Competitive pay with performance-based incentives.
- Health and dental and vision benefits.
- Paid time off (PTO)
- Ongoing training and development opportunities.
- Company vehicle and equipment provided for work-related tasks.
- Company matching 401k
How to Apply:
If you are passionate about customer service and have an interest in the garage door industry, we want to hear from you! Please submit your resume and a brief cover letter outlining your relevant experience.
Precision Door Service of Cental Arkansas is an equal opportunity employer and welcomes applicants from all backgrounds.
