Front Desk - Patient Service Manager

Description

Precision Imaging Centers are growing in northeast Florida. We are currently hiring a Front Desk Representative at our St. Augustine office to work full-time, 3x12, from 7 AM to 7 PM, Monday through Wednesday. We offer a supportive environment with many opportunities for career advancement!

The Front Desk Representative is the first face-to-face interaction the patient will have. It is important that each patient is greeted and assisted, courteously and professionally. The registrar is responsible for optimizing patient satisfaction by ensuring that all patient and provider requests are met with the highest quality customer service.

Essential Job Functions

Please list the essential (major) job responsibilities also with the % of time that is typically spent on these - for leadership roles please include this as an essential job function.

• Register patients- Input / Verify patient demographics and insurance information- 60%
  
• Assisting patients with varying needs or requests- 15%
  
• Review and/ or obtain diagnostic imaging orders from provider offices- 15%
  
• Ensure confidentiality of personal patient information- 10%
  

Non-Essential Job Functions

• Schedule / Reschedule patients- as needed
  
• Answer inbound phone calls- as needed
  
• Greet and direct each incoming customer with pleasant and professional attitudes
  
• Tidying up common areas / Routine sanitizing
  
• Prepare or fill out necessary documents
  
• Burn discs / upload prior images
  

Does this position directly Manage Others? If yes, provide those job titles and estimated number of direct reports:

No

Requirements Education Required

• High school diploma / GED
  

Previous Related Work Experience Required (include number of years)

• Medical Experience preferred, but not required
  

Previous Supervisory/Manager Experience Required (include number of years and scope)

• Not necessary
  

Other Skills/Abilities

• Excellent Patient/Customer Service Skills
  
• Manual Dexterity
  
• Strong verbal and written communication skills
  
• Organizational Skills
  
• Multitasking
  
• Prioritizing
  

Physical and Working Requirements of the Position (such as job location, lifting, standing, etc.)

• Fast paced working environment
  

Work Availability / Hours Required (standard, evenings, weekends, split shift, etc.)

• Monday through Friday- 8 hour shifts
  

Competencies

• Energetic
  
• Ability to learn
  
• Showing initiative
  

Precision Imaging Centers offers:

• Health, dental, vision, and life Insurance
  
• Short and long-term disability Insurance
  
• 401k
  
• Paid time off
  
• Competitive pay
  
• Flexible schedules
  
• Work life balance
  
• Rewards, recognition and referral bonuses
  

Precision Imaging Centers are growing throughout Florida. It's an excellent time to consider joining our team. We just opened our 5th center in the area, our newest location is on Jacksonville's south side. Come grow your career with us!

Thank you for considering a career with us!

Precision Imaging Centers- Exceptional Clarity. Superior Care.

Salary : $16 - $20