The Office Manager will oversee the general administrative function and activities of the office at Edgewater/Lexington Park/Owings.

Status: Full-time/Exempt

Supervisory Responsibilities:

• Oversees the daily work activities of the office, including staff members
• May handle or assist with discipline and termination of employees in accordance with company policy.

Duties/Responsibilities:

• Oversees staff members, including shift scheduling/staff coverage, time-off, and discipline.
  • Escalates employee relations and staff concerns to HR as needed
• Provides clerical support when needed to assist clerical staff with assigned administrative duties such as answering phones, sorting and distributing mail, and preparing documents.
• Ensures the office and all staff are complying with legal regulations including HIPAA and OSHA
• Oversees petty cash fund and counts cash collected at the end of each month
• Maintains inventory of office supplies; orders new supplies as needed. Submits any expenses requiring a quote to Corporate office.
• Maintains office files; implements an efficient system for other staff to access files and records.
• Facilitates maintenance of office equipment including cleaning, maintenance, and repairs. Escalates major maintenance requests to VP of Operations as required.
• Assists with scheduling staff and ensuring proper staff coverage as needed
• Oversee billing corrections process and delegate corrections to appropriate staff members as necessary
• Oversees patient files and ensures information is accurate and uploaded properly; makes corrections to files as required
• Submit tickets for basic EMR errors directly to EMR and escalate complex issues to Regional Manager as needed
• Performs other related duties as assigned.

Required Skills/Abilities:

• Knowledge of orthopedics offices/medical office best practices, including familiarity with HIPAA, OSHA, and related regulations
• Extensive knowledge of office management procedures.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Proficient with Microsoft Office Suite or related software.
• Working knowledge of medical EMR systems is a plus

Education and Experience:

• High school diploma or equivalent required; Associate’s degree in business administration or related field preferred.
• At least three years of administrative and clerical experience in the medical field required.
• 1-3 years of direct supervisory experience preferred

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

Travel Requirements:

Willing and able to travel to other local POSM locations to provide coverage as needed