IT Field Support Administrator

Precision Resources, a division of the Trimarc Group Inc., is currently searching for an experienced IT Field Support Analyst for one of our clients in Savannah, GA. This is a contract to permanent role that will require onsite work every day.Summary of Position : This position will provide first and second-level support for all client technical needs.Provides technical expertise for all network users in the areas of training, problem resolution, hardware and software upgrades.Application and hardware support. Desktop, printers, end-user management software, anti-virus / malware solutions.Evaluates all incidents, escalations, and tracking to completion.Use of IT Ticketing system such as SNOW, Remedy, Footprints for reporting SLA performance.Provides remote and desk-side support and resolutions pertaining to PCs, laptops, Citrix desktops, and other applications.Maintains, reconfigures, and upgrades all end user workstations as required.Deploys, configures, services, and manages end user printers and PCs. Working environment provides personal printers to some users, as well as several networked printers.Work on PC Staging, reimaging and user provisioning.Requirements : US Citizenship or Green Card Ability and desire to work onsiteSuccessfully complete drug test and background checkApply directly : https : / / evoportalus.tracker-rms.com / PrecisionResources / MyLite?id=1246To view all of the opportunities with Precision Resources, please visit : http : / / www.precisionresources.org / careersPrecision Resources, a division of the Trimarc Group Inc., is one of the fastest growing consulting and recruiting firms providing top-tier Information Technology professionals.Our IT Consulting and Recruitment Division is strengthened with our ability to match talented and experienced Information Technology professionals to the unique business needs of our clients. Our team-based approach allows us to combine our experiences in the IT industry to develop effective, customized solutions quickly and efficiently. Since we focus on building long-term relationships, we are always striving to provide higher quality service and produce better results.We have become a strategic partner for Fortune 500 firms as well as small to medium sized companies because of the ability to quickly develop effective, customized solutions for time-sensitive initiatives for our clients. From contract and consulting, to contract to hire and permanent placement, Precision Resources has a solution to meet your needs.