What are the responsibilities and job description for the Remote || Telecom Domain Expert – Process Improvement Specialist position at Precision Technologies Corp?
Telecom Domain Expert Process Improvement Specialist
Experience Required : 20 Years
Location : Remote
Job Summary :
We are seeking a highly experienced Telecom Domain Expert with over 20 years of expertise in telecom process improvement. The ideal candidate will have a deep understanding of the telecom industry, proven experience in driving process optimization initiatives, and exposure to ServiceNow tools. The role involves analyzing, designing, and implementing process improvements to enhance efficiency, reduce costs, and improve overall service quality within the telecom domain.
Key Responsibilities :
- Analyze existing telecom processes to identify areas for improvement and recommend actionable solutions.
- Lead and manage end-to-end process optimization initiatives across various telecom functions such as network operations, service delivery, and customer experience.
- Collaborate with cross-functional teams to ensure seamless implementation of process improvements.
- Develop and enforce process standards, guidelines, and best practices.
- Utilize ServiceNow tools to streamline workflows, automate processes, and improve efficiency.
- Monitor and measure the impact of implemented improvements and make data-driven adjustments as needed.
- Provide expertise and mentorship to junior team members in telecom process improvement methodologies.
- Stay updated with industry trends and emerging technologies to drive innovation in telecom processes.
