What are the responsibilities and job description for the Quality Assurance Analyst position at Predictive Sales AI?
Job Title: Quality Assurance Analyst
Location: Chicago IL-Remote/Hybrid
About Us:
Predictive Sales AI is at the forefront of transforming the home services industry with AI-driven software. We empower businesses to make smarter decisions, increase efficiency, and unlock new growth opportunities. As part of our growth, we are seeking an experienced accountant who thrives in a fast-paced, innovative environment.
Are you passionate about supporting business growth through innovative products that are reshaping the industry? At Predictive Sales AI, we're revolutionizing the home services market with cutting-edge AI-driven software, and we’re looking for a talented Accountant to join our dynamic team. If you're passionate about advancing financial practices while supporting tech-focused clients, we want to hear from you!
Job Overview:
As a Quality Assurance (QA) Analyst at Predictive Sales AI, you will be instrumental in maintaining the highest standards of software quality throughout the development lifecycle. You will work closely with cross-functional teams to identify potential flaws, develop solutions, and ensure that only the best, most reliable products reach our customers.
You will be responsible for developing and executing detailed test plans, analyzing software performance, and collaborating with developers and engineers to ensure that quality is embedded into every stage of the development process. Your role will directly impact the quality of the software and the satisfaction of our clients in the home services industry.
Key Responsibilities:
- Develop and Execute Test Plans: Design, implement, and manage comprehensive test plans and strategies for manual and automated testing across all software products to ensure they meet both functional and non-functional requirements.
- Quality Assurance Strategy: Collaborate with product managers, developers, and engineers to define and execute test scenarios that align with business and technical requirements, ensuring software is tested against agreed-upon acceptance criteria.
- Identify and Document Defects: Proactively identify, report, and track bugs, defects, and issues using appropriate tools and methodologies. Provide detailed defect reports and work closely with the development team to facilitate timely resolution.
- Process Improvement: Analyze past test results and performance data to provide feedback and recommendations for process improvements that can help prevent recurring issues or defects.
- Maintain High-Quality Standards: Ensure that software development processes align with the company’s quality standards, regulatory requirements, and industry best practices.
- Collaboration: Act as a liaison between the QA team, developers, product managers, and other stakeholders, facilitating communication and ensuring that quality remains a priority across the entire product lifecycle.
- Metrics and Reporting: Collect, analyze, and report key quality metrics such as test coverage, defect density, and software performance, using data to inform future testing strategies and development processes.
- Continuous Learning: Stay up-to-date with the latest QA methodologies, tools, and industry trends to continually enhance testing practices and improve the overall software quality.
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Customer Feedback Integration: Analyze customer feedback, user reviews, and other post-release data to detect potential software issues and incorporate improvements in future product updates.
We are looking for an individual who is organized, proactive, and detail-oriented. In this role, you will work closely with teams across the company. Here’s what we’re looking for:
- Strong analytical and problem-solving abilities.
- Highly organized, with a keen eye for detail and accuracy.
- Excellent oral, written, and interpersonal communication skills.
- Demonstrated ownership and follow-through on tasks.
- Customer service-focused with a solution-oriented approach.
- Professional demeanor and composure.
Required Skills and Experience:
- Software Testing Expertise: Hands-on experience with both manual and automated testing practices and a strong understanding of test methodologies.
- Software Development Process Knowledge: Familiarity with various software development methodologies, such as Agile, Scrum, and Waterfall, and the ability to integrate QA processes into each.
- Problem-Solving Skills: Strong ability to identify, analyze, and resolve defects in a timely manner while maintaining a focus on quality and efficiency.
- Collaboration Tools: Experience with issue tracking tools such as Jira or similar, and version control systems like Git to manage and track project progress.
- Cross-Functional Communication: Proven experience collaborating with developers, product managers, and business stakeholders to achieve high-quality software products.
- Understanding of IT Systems: Solid understanding of IT infrastructure, networks, and databases, enabling you to test software performance in real-world environments.
- Test Documentation: Proficient in creating detailed, structured test documentation, including test cases, test plans, and defect reports.
- Innovative Environment: Be part of a forward-thinking company that values creativity and encourages the exploration of new ideas.
- Professional Growth: Access opportunities for continuous learning and career advancement within a supportive and dynamic team.
- Comprehensive Benefits: Enjoy a competitive salary, performance-based bonuses, flexible work arrangements, and a robust benefits package.
- Collaborative Culture: Work in a team-oriented environment where collaboration and mutual respect drive our success.
If you're ready to be part of an innovative, growth-oriented team, apply today!
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