Demo

Office Manager

Preference Employment Solutions
Fargo, ND Full Time
POSTED ON 2/28/2025
AVAILABLE BEFORE 5/28/2025

Our team is looking for an Office Manager Lead to head up our team of office managers and reception staff! If you have the ability to resolve issues, act as a liaison between departments, serve as a role model for staff, and provide a motivational environment for the team, then you may be the person we are looking for!

Type : Full-time

Salary Range : $47, 840 - $54, 080 DOE

Position Overview :

In collaboration with other program supervisors, manage hiring, supervision, scheduling, performance evaluations, and training of intake and Office Managers and / or reception staff across the agency

Provide operational supervision to Office Managers

Work cross functionally with other program supervisors in the coordination and delivery of services

Responsible for client confidentiality in all aspects of office operations

Ensure effective telephone and mail communication both internally and externally to maintain professional image across the agency

Ensure all necessary paperwork is completed within agency standards across all intake positions to facilitate payment of all services

Oversee regions to ensure necessary information is provided to business office in order to process claims (i.E. Insurance information, NEAP billing, payments from clients)

Be knowledgeable of organization s Quality Assurance policies and practices

Stay current on required trainings

Perform other job-related tasks as appropriate

Be a liaison between clinical departments

Review and centralize processes

Characteristics of a Successful Candidate :

Previous supervisory experience a must

Previous office management experience a must

Previous training experience preferred

Personable, friendly while also identifying and correcting issues and giving guidance

Be a resource for client services staff

Excellent customer service skills

Positive attitude with the ability to exhibit patience and rationale

Benefits :

As part of our commitment to employee well-being, Preference Employment Solutions offers Minimum Essential Coverage (MEC) health plans for both individuals and families . Our plans provide essential healthcare benefits at an affordable cost, ensuring you have access to the coverage you need while working with us.

Once your temp-to-hire period is complete, benefits will include health insurance, vision and dental insurance (optional), HSA and FSA accounts, paid time off, paid holidays, paid life insurance, short- and long-term disability, 403(b) retirement plan, as well as an EAP.

Salary : $23 - $47

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