What are the responsibilities and job description for the Intake Coordinator position at Preferred Care Home Health?
Preferred Care was born from a passion to provide the best home health care possible, day in and day out. We settle for nothing less than the best people, the most caring and competent clinicians, and the highest level of professional standards. We believe that when employees feel fulfilled and cared for, they provide the amazing service that has become the building block for our reputation. Our people and our processes are driven by a genuine desire to hold – not only our company, but an entire industry – to a higher standard of care and excellence.
Summary:
Performs administrative duties to ensure the smooth and efficient operation of the home health agency.
Essential Responsibilities and Duties: (Note: Other Duties May Be Assigned)
- Answer telephones in a courteous manner and assist caller/direct to appropriate person
- Call inpatient facilities daily to follow-up with case managers on agency patients
- Verify new patient eligibility (i.e. MECA)
- Verify insurance benefits and obtain authorization when needed
- Contact patient/caregiver and introduce company
- Enter patient's demographics into agency's EMR
- Assist in following-up with physician's offices/marketers regarding outstanding orders
- Scanning documents in patient's medical record
- Contact staff regarding assignments and enter patient's scheduled visits into the Agency's computer system and confirm the receipt of external visits
Qualifications:
- High School Diploma, FL Nursing license preferred
Education and/or Experience:
- Working knowledge of office practices and procedures.
- Strong computer/data entry and software skills.
- Some medical terminology or Health care industry experience preferred.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Work Location: In person
