What are the responsibilities and job description for the Service Technician position at Preferred Choice Homes, LLC?
Description:
Preferred Choice Homes, LLC, family owned and operated, we are a retailer of manufactured homes in Johnson City, Tennessee. We have an excellent retail location at 3303 N. Roan Street in Johnson City, and we are growing steadily. Preferred Choice Homes, LLC, has a reputation of providing excellent customer service and value to its customers in a variety of segments of the manufactured housing industry. With a commitment to continuous improvement, the company has a great track record of success as well as an environment of committed employees.
Preferred Choice Homes LLC has an immediate opening for a PART TIME (Mon., Wed., Fri.) Service Technician that specializes in Manufactured Housing. The Technician would be responsible for assisting our full time service technician with delivering above bar customer service when dealing directly with our customers and sub-contractors. The goal is to make warranty, courtesy or service repairs that meet or exceed the expectations of our customers. Pay amount may be more than $14.00 an hour based on Manufactured Housing service experience.
Duties / Responsibilities
· Providing reliable and trustworthy service and customer support during customer home visits.
· Effectively schedule and manage all on-site inspections, repairs, maintenance, and testing tasks.
· Diagnosing error or technical problems and determining proper solutions.
· Experience with all hand tools, power tools and diagnostic tools.
· Ensure that all work orders, request for service, and parts forms are properly detailed with required information.
· Provide polite, ethical, and knowledgeable communication to all customers (homeowners, retail team members, facility team members, and the home office support team).
· Cooperate with customer care support staff and share information with the production team to improve the quality of our homes.
· Ensure and promote the satisfaction of our customers through exceptional attention to detail, thorough communication, knowledge of our homes and all components, demonstrate a sense of urgency, and a desire to provide excellent customer service.
REQUIREMENTS
· Work with instructions from supervisors on tasks and product needed.
· Work with materials such as wood and steel
· Utilize hand tools and power hand tools: saws, drills, air stapler, air nail guns, grinders, sanders, and presses.
* Must be able to lift 75 pounds
*Must have a clean driving record
· Check Quality
· Clean-up work area end of shift or when job is complete.
Job Type: Part-time
Pay: Based on experience
Schedule:
· Monday/ Wednesday/ Friday
· Some weekends
Preferred Choice Homes, LLC is committed to a diverse and inclusive workplace. Preferred Choice Homes, LLC is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Job Type: Full-time
Pay: From $14.00 per hour
Expected hours: 24 per week
Schedule:
- 8 hour shift
Work Location: In person
Salary : $14