What are the responsibilities and job description for the Administrative Assistant position at Preferred Reports LLC?
Employee must have a “customer service driven” attitude and be able to relate to a wide variety of people. Must be able to multitask and use time management to prioritize daily duties in a timely manner in a fast-paced environment. This is a support-based role and will involve working in many areas of the company at any given time. Must be able to work independently. Position includes, but is not limited to, data entry, file management including calling and speaking with individuals across the country, problem-solving involving insurance report disputes. Training in the insurance and loss control industry is preferred but not mandatory to be successful in this position. Computer skills including Outlook, Excel and Word is a must.
Duties & Responsibilities
- Exhibit high level of organizational skills, including data management and email tracking.
- Contribute to the development and enhancement of client and consultant relationships.
- Assist customers by providing individualized attention, accurate information, efficient service, and timely follow-up when necessary.
- Answer general inquiries from customers, assist in resolution of issues/concerns, and provide direction to the appropriate department, which may include interaction with distressed or confused customers/agents and/or insureds.
- Communicate with regional managers issues with field representatives and their corresponding reports.
- Operate as part of the company administrative team in telephone support as needed.
- Obtain and complete compliance received from insureds and submissions to our customers in a timely and professional manner.
Job Type: Full-time
Pay: From $17.31 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $17
