Crew Leader - Concrete Polishing

Stop doing a job and start building a career. By joining the Preferred Service team, you can learn a growing trade, on-the-job, from a certified and seasoned supervisor, while earning a quality wage.

The mission of Preferred Service, LLC is to create a cleaner, safer, and healthier environment for our customers and employees by providing high-value building services designed to ensure quality and affordability. For over 25 years, we have offered a full range of services to customers throughout the eastern United States. We have stayed committed to the same set of values and standard of workmanship that has allowed us to ensure our name is associated throughout the industry with quality and integrity.

Concrete polishing and coating crew leaders are responsible for leading, training, and assisting crew members in the grinding and honing of concrete floors as well as the application of epoxy coatings.
The position of a Crew Leader is a full-time position requiring moderate travel which will include frequent multi-night stays. While there are no set hours, the incumbent will be required to be flexible with hours and days necessary to fulfill the overall obligations.

Essential duties and responsibilities include but are not limited to:

Leadership:
Demonstrates a calm demeanor during periods of high volume or unusual events to keep service operating to standard and to set a positive example for the team.
Displays a customer comes first attitude by training and holding employees accountable for delivering legendary customer service.
Drives the implementation of company programs by motivating, supporting and enforcing standards that meet or exceed requirements set forth by Preferred Service as well as our customers, federal, state and local authorities.
Manages their job site with integrity, honesty, and knowledge.
Plans, identifies, communicates, and delegates appropriate responsibilities and practices to ensure the smooth flow of operations.
Manages and accurately reports all area expenses including labor, materials and supplies.

Business Requirements:(Providing expertise and executing responsibilities)
Ensures the completion, accuracy, and communication of job site progress to both PM and direct supervisor
Monitors and manages staffing levels and existing relationships, working towards new customer relationships to achieve, maintain, and grow operational functionality.

Team Building:
Actively manages by regularly conducting performance assessments, providing feedback, and setting challenging goals to improve performance and support organizational objectives.
Develops and maintains positive relationships with employees and customers by understanding and addressing individual needs and concerns and anticipating new opportunities. Engages all levels both internal and external in order to best respond to customer needs in an appropriate manner. .
Such other acts, responsibility, authority or other things as are or may be necessary to fulfill the overall purpose of the job.

Safety:
Understand the safety program, SDS book, Hazardous Communication Program, policies and procedures. Toolbox talks are mandatory each week. Helpers must know where all related safety documentation is at all times on each project.

Qualification Requirements
To succeed in this program, an individual must be able to adapt to changing priorities and circumstances. Applicants should be comfortable with frequent travel involving multi-night stays and frequent over-time which could involve evenings and weekends.

Education and Experience:
High School diploma or GED

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee will frequently be required to lift loads up to 50-pounds and occasionally lift or assist with lifting loads/ weight in excess of 50-pounds; use hands and fingers, handle, or feel objects, tools, or controls, reach with hands and arms, and talk or hear. The employee is required to stand; walk; climb or balance; stoop, kneel, crouch, or crawl. Occasional use of grinding equipment while kneeling is also necessary. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Summary of Experience:
Progressively responsible customer service experience
Management and or supervisory experience

Experience in Concrete Polishing and/or Epoxy Coating preferred
Experience in a fast-paced environment and floor maintenance experience a plus

Benefits:
Preferred Service offers extensive training opportunities, career advancement, competitive pay, bonus opportunities, and an excellent benefit package. Our benefit package includes:

Medical Insurance
Dental Insurance
IRA Plan
Health Savings Accounts
Long Term Disability
Short Term Disability
Life Insurance for Team members and dependents
Paid Vacation and Holidays

Preferred Service Core Values:

Improve Continuously and Experiment without Fear.

Preferred Service participates in E-Verify and promotes a drug-free workplace. We are a meritocracy. We pledge to base all of our employment decisions on attitude, skill, drive, and dedication with no regard to your age, love life, skin color, gender identity, house of worship, disability, big shot uncle, or any other protected or immaterial status. We are looking to build our team with motivated, honest, and team-oriented individuals.

Qualifications:
Ability to manage job site operations independently
Ability to manage effectively in a fast-paced environment
Ability to manage multiple situations simultaneously
Ability to manage resources to ensure that established service levels are achieved at all times
Organization and planning skills
Interpersonal skills
Knowledge of supervisory practices and procedures
Strong operational skills in a customer-service environment
Strong problem-solving skills
Team-building skills
Ability to communicate clearly and concisely, both orally and in writing
Strong leadership skills, with the ability to coach others.
Ability to plan and prioritize workload
Ability to handle confidential and sensitive information
Working knowledge of Microsoft Excel, Word, and Outlook programs
Ability to occasionally lift up to 75lbs

Driver’s License (required)

Equal Opportunity Employer/ Protected Veterans / Individuals with Disabilities

Preferred Service, LLC is a destination employer for highly motivated team members who want to be a part of a leading building services company. We encourage initiative, independence, diversity, and personal career growth.

Job Type: Full-time

Pay: $22.00 - $27.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Day shift
• Night shift
• Overnight shift
• Overtime
• Weekends as needed

Experience:

• Construction Experience: 1 year (Preferred)
• Concrete Finishing: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Shift availability:

• Night Shift (Preferred)
• Day Shift (Preferred)
• Overnight Shift (Preferred)

Willingness to travel:

• 75% (Preferred)

Work Location: On the road

Salary : $22 - $27