GENERAL SUMMARY

The Corporate Administrative Assistant (CAA) interacts with all departments, provides administrative support, assists with global activities and projects, and supports the Executive Assistant to the President. This position represents Preferred Travel Group to associates, clients, and vendors via email, video conference calls, and in person at our Chicago office.

ORGANIZATIONAL RELATIONSHIP

This role reports to the Executive Assistant to the President and has a functional relationship with other Executive Assistants. The individual interacts with company executives, department heads, and associates across the global organization. The CAA also interacts with hotel clients, travel professionals, vendors, and partners of Preferred Travel Group.

DUTIES & RESPONSIBILITIES

1. Chicago Office Administration:   Ensure that the Chicago office operates efficiently and always represents the ethos and reputation of Preferred Travel Group.  

The role includes duties such as:

1. The handling of inbound and outbound mail and packages
2. Maintaining office supplies, general upkeep of furniture and kitchen equipment
3. Registering guests with the building
4. Greeting office guests
5. Coordination and planning of office activities
6. Preparing board room for meetings, working with meeting host on food and beverage if needed

1. Maintain Preferred’s Intranet
   1. Updating Department pages as directed
   2. Formatting & posting of pictures 

1. General Administrative Support:   The administrative team performs various ad hoc activities.  The CAA will be an active part of supporting the company under the direction of the Executive Assistant to the President and will include duties such as:
   1. Booking travel as directed
   2. Completing expense reports for executives as assigned
   3. Data entry - Auditing CRM and SharePoint, entering or updating data as directed
   4. Coordinating & supporting collateral fulfillment for internal & external clients
   5. Other duties as directed 

QUALIFICATIONS

• 2 years’ experience in office administration, customer contact position, or similar experience
• Written and verbal skills in English
• Strong knowledge of MS 365 Office, including Word, Excel, Outlook
• Ability to manage multiple media simultaneously – phone, email, web
• High level of professionalism, able to deal with all levels of clients, staff, and company leadership
• Must be organized, attentive to detail, flexible, and enjoy administrative challenges.  
• Luxury Hotel Experience a plus

WORKING CONDITIONS

This is a full-time position with standard working hours. The working environment is in one of Chicago's most distinct and highly appointed office buildings, close to commuter lines. The office space is beautifully and functionally decorated and includes all required technology tools. The incumbent is seated most of the time. 

REQUIRED TRAINING                                                       

1. Preferred Travel Group Company orientation
2. SharePoint – company intranet
3. Concur Expense System
4. Travel Management System
5. CRM 
6. Preferrednet.net (hotel member portal)
7. Loyalty Management System

DISCLAIMER

The above information in this description has been designed to indicate the general nature and level of work performed by associates within this classification.  It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Salary range: USD $17.78-22.60/hour; actual compensation within this range will be determined by multiple factors including candidate experience and expertise.