What are the responsibilities and job description for the Credit Balance Analyst position at Premier Bone & Joint Centers?
Description
The Cash Applications Specialist – Refunds & Credits will assist in posting payments for insurance and patients as well as spend 75% of their day working to resolve credit balances, researching refund requests and managing the overall refund process within the business office, revenue cycle. This position will audit claims paid by insurance carriers to verify correct payment and review expected payment performance to identify any discrepancies, assist staff in resolving accounts and collaborating on identifying and addressing payment issues. High accountability for review of account histories to identify credit balances for patients or insurance and initiate refund requests, while ensuring compliance with HIPAA standards.
This position has options for on-site, teleworking or hybrid work site.