Collections Representative

Work Schedule:
This hybrid role offers a flexible work arrangement, requiring in-office attendance on Tuesdays and Wednesdays, with the option to work remotely for the remainder of the week (subject to occasional business needs). During the first 30 days, candidates must report to the Mount Laurel, NJ office for training. Standard working hours are 8:30 AM - 5:00 PM, with potential adjustments to 9:00 AM - 5:30 PM based on business requirements.

• Conduct heavy outbound B2B collections calls, managing accounts, and resolving payment issues.
• Provide exceptional customer service while interacting with the client's business clients.
• Leverage accounting and cash application expertise to process and reconcile payments.
• Maintain accurate records and generate reports using Excel and Word.
• Collaborate with internal teams to resolve leasing-related queries and disputes.

• Experience:
  • Proven track record in B2B collections with leasing experience (no third-party collections experience).
  • Solid understanding of accounting principles and cash application processes.
• Skills:
  • Strong written and verbal communication.
  • Exceptional customer service and interpersonal abilities.
  • Proficiency in Excel and Word for data management and reporting.
• Education:
  • A degree in Finance or Business is preferred.