What are the responsibilities and job description for the Medical Receptionist/Front Desk position at Premier Hematology-Oncology?
Responsibilities:
- Greet and welcome guests as soon as they arrive at the office
- Answer high volume incoming phone calls and direct them to the appropriate person
- Provide basic and accurate information in-person and via phone/email
- Schedule appointments
- Update insurance information in EHR
- Maintain HIPAA office standards and procedures per health care regulation state and federal regulations
- Coordinate with other offices to ensure that patients receive the best patient care and staff assistance
- Maintain office inventory as needed
- Maintain office work flow to reduce delays. Announce any delays to patients waiting to be seen.
- Maintain office safety per state and federal regulations
- Perform other related duties as assigned by supervisor or manager.
Required:
- Minimum of one year experience in a medical office.
- Experience with EMR, EHR, Microsoft Office, Teams, eligibility, referrals, data entry.
- Knowledge of medical terminology and HIPAA compliance
- Attention to detail
- Must be reliable and punctual.
- Must be able to work in a fast-paced environment with heavy phone volume.
Education: High school diploma or equivalent
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Benefits:
- Employee discount
- Free parking
- Paid sick time
- Paid time off
Medical Specialty:
- Hematology
- Oncology
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
Experience:
- EMR systems: 1 year (Required)
- Medical receptionist: 1 year (Required)
Language:
- Spanish (Preferred)
Work Location: In person
Salary : $17 - $20
