What are the responsibilities and job description for the Intake Specialist position at Premier Infusion and Healthcare Services, Inc.?

Come Join the Premier Infusion & Healthcare Family! At Premier we offer employees stability and opportunities for advancement. Our commitment to our core values of Compassion, Integrity, Respect and Excellence in People applies to our employees, our customers, and the communities we serve. This is a rewarding place to work!

Premier Infusion and Healthcare Services is a preferred post-acute care partner for hospitals, physicians and families in Southern CA. Our rapidly growing home health and infusion services deliver high-quality, cost-effective care that empowers patients to manage their health at home. Customers choose Premier Infusion and Healthcare Services because we are united by a single, shared purpose : We are committed to bettering the quality of life for our patients. This is not only our stated mission but is what truly drives us each and every day. We believe that our greatest competitive advantage, our greatest asset are our employees, our Premier Family in and out of the office sets Premier apart.

PREMIER BENEFITS - For FULL TIME Employees :

Competitive Pay
401K Matching Plan - Up to 4%
Quarterly Bonus Opportunities
Medical, Dental & Vision Insurance
Employer Paid Life Insurance
Short Term / Long Term Disability Insurance
Paid Vacation Time Off
Paid Holidays
Referral Incentives
Employee Assistance Programs
Employee Discounts
Fun Company Events

INTAKE COORDINATOR (Specialty Pharmacy)

Description of Responsibilities

The Intake Coordinator is responsible for the clinical management and coordination of Specialty Pharmacy home infusion services to patients / clients. Also collaborates with the Clinical Pharmacists in resolving patient care issues, and acting as a liaison between home health agencies and case management / utilization review departments. The Intake Coordinator for Specialty Pharmacy plays a key role in quality assurance monitoring for infusion services.

Reporting Relationship

Pharmacist-In-Charge

Scope of Supervision

None

Responsibilities include the following :

Coordinates infusion and nursing services for the pharmacy which includes handling incoming referral calls and completing referral forms.

Responsible for transcribing detailed and accurate information into the computer system correctly to include but not limited to demographics, Insurance information, Physician information, Nursing agency and patient information.

Attaching appropriate payers into CPR to the patient record.

Handles electronic faxes as appropriate.

Completes patient admit packets for all new patients and forwards it to the dispatcher.

Provides Pharmacy orders to assigned Pharmacist.

Communicates with and documents all communications and authorizations with case managers, nursing agencies, patient / caregiver, physicians, insurance and pharmacists into the computer system (CPR ).

Insurance verifications and request all authorizations when needed within 24 hours of the referral. Must follow each insurance contract’s protocol when requesting authorizations.

It is the responsibility of the intake coordinator to verify that all codes in the authorization are correct and have been included.

Consults with the Director of Pharmacy for cash quotes and questions regarding the referral or medications.

Consults and confirms with the Intake Supervisor and / or Pharmacist-In-Charge regarding reimbursement rates as applicable.

Responsible for communicating details of same day delivery to assigned Pharmacist and delivery dispatcher for execution.

Contributes to ongoing communication with the home health agencies, hospitals, and doctor’s offices for the pharmacy.

Participate in surveys conducted by authorized inspection agencies.

Participate in the pharmacy’s Performance Improvement program as requested by the Performance Improvement Coordinator.

Participate in pharmacy committees when requested.

Participate in in-service education programs provided by the pharmacy.

Report any misconduct, suspicious or unethical activities to the Compliance Officer.

Perform other duties as assigned by supervisor.

Minimum Qualifications :

Must have one-year Specialty Pharmacy / Intake experience.

Must possess excellent oral and written communication skills, with the ability to express technical issues in “layman” terms. Fluency in a second language is a plus.

Must be friendly professional and cooperative with a good aptitude for customer service and problem solving.

Education and / or Experience :

Must have a High School diploma or Graduation Equivalent Diploma (G.E.D.) or higher.

Prior experience in a Specialty or Infusion Pharmacy.

Prior experience in a consumer related business is preferred.

Equal Employment Opportunity (EEO)

It is the policy of Premier Infusion Care to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and / or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Premier Infusion Care will provide reasonable accommodations for qualified individuals with disabilities.

Job Type : Full-time

Pay : $21.00 - $26.00 per hour

Schedule :

8 hour shift

Day shift

Overtime

Education :

High school or equivalent (Required)

Work Location : In person

Salary : $21 - $26

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Intake Specialist

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