Courtesy Patrol Administrator

• Summary of the main function/purpose of the position:

The Courtesy Patrol Administrator is responsible for the administrative functions and operational support of the Courtesy Patrol team. This role ensures the timely processing of bi-weekly payroll, manages timekeeping adjustments, oversees uniform distribution and inventory, and maintains a professional office environment by managing office supply orders. A key aspect of this position is the ability to write detailed, accurate, and professional incident reports to document activities and events effectively.

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  Key Principal duties/responsibilities

Administrative Duties:

• Process bi-weekly payroll, ensuring all employee time records are accurate and submitted on time.
• Review and track PTO (Paid Time Off) forms for approval and accuracy.
• Manage and process Time Adjustment Sheets to ensure accurate payroll calculations.
• Maintain organized records of all timekeeping documents, incident reports, and administrative forms.
• Generate, track, and maintain purchase orders for equipment, supplies, and vendor work requests.
• Ensure that all regularly utilized forms, documents, and passes are in inventory and ready to be dispersed.

Office Supply & Uniform Management:

• Order and maintain inventory of office supplies necessary for the department’s operations.
• Distribute uniforms to new employees and coordinate replacement or updated items for current staff.
• Conduct routine uniform inventory checks to ensure adequate stock and monitor uniform conditions.

Incident Reporting:

• Write detailed, professional, and accurate incident reports documenting activities, events, or issues related to patrol operations.
• Ensure reports are grammatically correct, factual, and presented in a clear and concise format for management review.
• Assist team members in ensuring all incidents are reported in compliance with company policies.

Operational Support

• Serve as a point of contact for administrative inquiries within the Courtesy Patrol team.
• Collaborate with the Courtesy Patrol Supervisor(s) to ensure smooth day-to-day operations of the department.
• Provide occasional support in scheduling and coordination for the Courtesy Patrol team as needed.

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  Qualifications

Education & Experience:

• A high school diploma or GED required additional coursework in business administration or a related field preferred.
• Minimum of 2 years of experience in an administrative or operational support role, preferably within a security or patrol environment.

Skills & Competencies:

• Strong attention to detail and organizational skills.
• Exceptional written communication skills, particularly in drafting professional reports.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Experience with payroll processing systems and timekeeping software is a plus.
• Ability to handle sensitive information with confidentiality and professionalism.
• Strong interpersonal skills to interact with team members and management effectively.

Physical Requirements:

• Ability to sit for extended periods to complete administrative tasks.
• Occasional light lifting of office supplies or uniform inventory (up to 20 lbs).

Work Environment:

• This position is based in an office setting but may require occasional interaction with the field team.

• Supervisory Responsibility:

None

V. Specialized equipment or machines used in the course of the duties of the position.

Personal Computer, printer, calculator, and standard office equipment and machines as required.

VI. Additional Remarks:

Ability to work with minimum supervision and a high degree of autonomy.

VII. The Premier (PIMG) Culture:

The Premier Culture is the Premier’s Mission, Vision, and Values in practice.

The Premier Culture is defined by regular practices ingrained into every way Premier

does business.

Each employee should know and perform the PIMG Non-Negotiables:

Examples of these are as follows:

• Smile and make eye contact. (10/5 Rule)
• Speak to everyone in a friendly manner.
• Use the guest’s name.
• Take Ownership.
• Invite guests to come back.
• Know your job.
• Know the resort.
• Have a sense of urgency.
• Take pride in your personal appearance.
• Use Proper Etiquette.
• Do it right the first time.
• Never say NO.